Michael
GBTrusted and Reliable! Having a credit card processing company you can trust is important for a small start up business like mine and Bluedog is that company. The team at Bluedog has been awesome! Great communication and follow up. Can't speak enough great things about them. Can't wait to start processing credit cards from my online sales.
John
GBAvoid this payment processor. Original Review 04/01/2021: BLUEDOG was extremely helpful in attaining firearm-friendly credit card processing for my home FFL business, Mayhem Mastery. Karen worked around my schedule to ensure I was up and running quickly. Their terms were fair and upfront. Had a slight issue with the plug-in on my website that their tech support was able to handle quickly. I look forward to working with them as I continue to expand my business. UPDATE 07/10/2023: Now the company is called Fortis. I have been attempting to cancel my account since May '23. I didn't receive a response until June 1st, apparently so they could still charge me for the entire month of June. My recent emails to the rep that sent me a DOCUSIGN for cancellation have not been returned. My merchant statement (from one of 3 logins) had a customer number on it that was just for the company that prepares the statement, not Fortis. I found Fortis' number and was in a queue for 15+ minutes telling me there were X number of callers in front of me. When I was next, it sends me to voicemail. The fees increased on me with simply a small note on a statement a few months prior. If they finally stop charging me, I would appreciate it. I am simply trying to get confirmation my account is canceled. They at least honored their no cost cancellation fees I was told initially (maybe?). Chase began offering credit card processing for firearm dealers with no monthly fees. Then I have the option of using Authorize.net with my Chase account to process Credit Cards online.
Jordan B
GBCompletely unprofessional Called to cancel services which initially took over a month. Then to find out they only canceled 1 of 3 services we had with them when we should have only had one. 3 months later we have been charged over $800 and when we called back the had no record of us ever calling nor could they figure out anything helpful. This company has been completely awful to solve our problems with us and they just act dumb. Do NOT waste your hard earned money on this scam of a company. You'll never get your money back.
UNHAPPY
GBABSOLUTE TRASH COMPANY TO DEAL WITH ABSOLUTE TRASH COMPANY TO DEAL WITH. MULTIPLE CHARBEBACKS WERE APPROVED BECAUSE WE SHIP TO GUN STORES SO THAT CUSTOMERS CAN GO THRU A BACKGROUND CHECK PRIOR TO TAKING POSSESSION OF FIREARMS. FORTIS STATES THAT THE FIREARM SHIPMENT MUST GO TO THE BILLING ADDRESS AND NOT THE GUN STORE. HOW DO YOU MANAGE TO PROCESS TRANSACTIONS FOR THE FIREARM INDUSTRY AND KNOW NOTHING ABOUT HOW ONLINE GUN PURCHASES WORK??? GARBAGE....
Elliot
GBAmazing Service Amazing Service! Competitive Pricing! I am a relatively new small business owner, so I wasn't familiar with a lot of the ins and outs of credit card processing. Michael Lore was super helpful, walking me through the whole process. He got me a great rate, and since I added credit cards as a payment option for my business, sales have gone up over 200%! Thanks so much!