Avoid this payment processor. Original Review 04/01/2021: BLUEDOG was extremely helpful in attaining firearm-friendly credit card processing for my home FFL business, Mayhem Mastery. Karen worked around my schedule to ensure I was up and running quickly. Their terms were fair and upfront. Had a slight issue with the plug-in on my website that their tech support was able to handle quickly. I look forward to working with them as I continue to expand my business. UPDATE 07/10/2023: Now the company is called Fortis. I have been attempting to cancel my account since May '23. I didn't receive a response until June 1st, apparently so they could still charge me for the entire month of June. My recent emails to the rep that sent me a DOCUSIGN for cancellation have not been returned. My merchant statement (from one of 3 logins) had a customer number on it that was just for the company that prepares the statement, not Fortis. I found Fortis' number and was in a queue for 15+ minutes telling me there were X number of callers in front of me. When I was next, it sends me to voicemail. The fees increased on me with simply a small note on a statement a few months prior. If they finally stop charging me, I would appreciate it. I am simply trying to get confirmation my account is canceled. They at least honored their no cost cancellation fees I was told initially (maybe?). Chase began offering credit card processing for firearm dealers with no monthly fees. Then I have the option of using Authorize.net with my Chase account to process Credit Cards online.

Amazing Service Amazing Service! Competitive Pricing! I am a relatively new small business owner, so I wasn't familiar with a lot of the ins and outs of credit card processing. Michael Lore was super helpful, walking me through the whole process. He got me a great rate, and since I added credit cards as a payment option for my business, sales have gone up over 200%! Thanks so much!

It took 5 phone calls and many attempts… It took 5 phone calls and many attempts to fix issues with the terminal that you provided us. Finally after threatening them to change providers, they sent a machine that works. Then once received and hooked up, I could not batch out without a password, which I do not want nor could the tech remove from the system. No follow thru or customer relations whatsoever. They finally sent me a machine that worked and did not require a password to batch out. I would give them a 4 star review.

Trusted and Reliable! Having a credit card processing company you can trust is important for a small start up business like mine and Bluedog is that company. The team at Bluedog has been awesome! Great communication and follow up. Can't speak enough great things about them. Can't wait to start processing credit cards from my online sales.

They don't fulfil their word about ££ Not enough feedback. One mentoring meeting the signal was horrid and then my mentor and the company never rebooked that meeting. Just messaged me see you in 2 weeks. Says an hour a day would make it work, unfortunately it didn't for me. Good people good human beings. But after 3 or 4 months and 4 different types of trying to get the business going, none of the methods worked(for me) so I then decided to step back and respectfully ask for the refund. As they promised. Emails back and forth for weeks. And nothing. At least after the 4 months we've worked together and decided it wasn't for me. They would and could have paid me back. They didn't, so careful when reading the waiver. Just unhappy about the refund policy. My new mentor said. Well let them know how you feel. And I did.