UNHAPPY
GBABSOLUTE TRASH COMPANY TO DEAL WITH ABSOLUTE TRASH COMPANY TO DEAL WITH. MULTIPLE CHARBEBACKS WERE APPROVED BECAUSE WE SHIP TO GUN STORES SO THAT CUSTOMERS CAN GO THRU A BACKGROUND CHECK PRIOR TO TAKING POSSESSION OF FIREARMS. FORTIS STATES THAT THE FIREARM SHIPMENT MUST GO TO THE BILLING ADDRESS AND NOT THE GUN STORE. HOW DO YOU MANAGE TO PROCESS TRANSACTIONS FOR THE FIREARM INDUSTRY AND KNOW NOTHING ABOUT HOW ONLINE GUN PURCHASES WORK??? GARBAGE....
John
GBPoor customer service Poor customer service. I was signed up with Blue Dog credit card servicing. I was never notified that Fortispay purchased Blue Dog. The fees went up after Fortispay took over merchant services. I was compliant with the PCI-DSS at one time, Then after Fortispay took over I started getting charged the non compliant fee. When I cancelled with Fortispay they said that I owed $$$ for early cancellation. I said my contract was with Blue Dog not Fortis. Poor business ethic's.
Robert Baker
GBAvoid at all costs This company is absolutely terrible. This company completely misrepresented their fees and then just kept piling on! They made it very difficult to cut ties with them and continued to charge even after I separated from them. Completely unethical company that I am sorry I ever did business with.
Gina
GBBlue Dog has been great to work with Blue Dog has been great to work with. We have worked with them for many years and we have never had a problem using any credit cards. Unfourtnatly due to covid-19 and other unseen circumstances we had to close our business but I would recommend this company to anyone of my family and friends. There customer service is especially amazing. We worked with Michelle Dean for all our needs and she did a fantastic job at explaining everything and helping us get what we needed. Thanks again Blue Dog for amazing service!!
Michael
GBTrusted and Reliable! Having a credit card processing company you can trust is important for a small start up business like mine and Bluedog is that company. The team at Bluedog has been awesome! Great communication and follow up. Can't speak enough great things about them. Can't wait to start processing credit cards from my online sales.