Horrible company we have been trying to… Horrible company we have been trying to cancel our service since February 14 and are still being charged. Whoever “Mary” is will not call us back and now the chargers have went up another 10 dollars. We have called over 4 times to get this resolved and still nothing. They will respond with we will have someone from our customer service respond. But they will not!

Awesome Company! Awesome Company!! My experience with Fortis has been amazing, from the initial sign up to my daily use of their services. The Customer Analyst David Gillen was very helpful, walking me through the process and my different options and still supports me when I have questions and getting me to the right group. I The services offered and resources are great. I really love the Swipe Simple web platform and app work great. I highly recommend them for your credit card processing needs.

Avoid this payment processor. Original Review 04/01/2021: BLUEDOG was extremely helpful in attaining firearm-friendly credit card processing for my home FFL business, Mayhem Mastery. Karen worked around my schedule to ensure I was up and running quickly. Their terms were fair and upfront. Had a slight issue with the plug-in on my website that their tech support was able to handle quickly. I look forward to working with them as I continue to expand my business. UPDATE 07/10/2023: Now the company is called Fortis. I have been attempting to cancel my account since May '23. I didn't receive a response until June 1st, apparently so they could still charge me for the entire month of June. My recent emails to the rep that sent me a DOCUSIGN for cancellation have not been returned. My merchant statement (from one of 3 logins) had a customer number on it that was just for the company that prepares the statement, not Fortis. I found Fortis' number and was in a queue for 15+ minutes telling me there were X number of callers in front of me. When I was next, it sends me to voicemail. The fees increased on me with simply a small note on a statement a few months prior. If they finally stop charging me, I would appreciate it. I am simply trying to get confirmation my account is canceled. They at least honored their no cost cancellation fees I was told initially (maybe?). Chase began offering credit card processing for firearm dealers with no monthly fees. Then I have the option of using Authorize.net with my Chase account to process Credit Cards online.

Avoid at all costs This company is absolutely terrible. This company completely misrepresented their fees and then just kept piling on! They made it very difficult to cut ties with them and continued to charge even after I separated from them. Completely unethical company that I am sorry I ever did business with.

So frustrated with the continual… So frustrated with the continual increase of nickel dime charges and then a huge jump for non-compliance. Please note, during the time of "non-compliance", the service was not used. Fortis was not able to provide any documentation that I had been informed of non-compliance - which I had not received. I cancelled my contract and was still charged. Stay away! There are plenty of other services that will process CCs for FFLs