Tanya Gorra
GBHorrible company we have been trying to… Horrible company we have been trying to cancel our service since February 14 and are still being charged. Whoever “Mary” is will not call us back and now the chargers have went up another 10 dollars. We have called over 4 times to get this resolved and still nothing. They will respond with we will have someone from our customer service respond. But they will not!
daniel rabaioli
GBThey don't fulfil their word about ££ Not enough feedback. One mentoring meeting the signal was horrid and then my mentor and the company never rebooked that meeting. Just messaged me see you in 2 weeks. Says an hour a day would make it work, unfortunately it didn't for me. Good people good human beings. But after 3 or 4 months and 4 different types of trying to get the business going, none of the methods worked(for me) so I then decided to step back and respectfully ask for the refund. As they promised. Emails back and forth for weeks. And nothing. At least after the 4 months we've worked together and decided it wasn't for me. They would and could have paid me back. They didn't, so careful when reading the waiver. Just unhappy about the refund policy. My new mentor said. Well let them know how you feel. And I did.
Michael
GBTrusted and Reliable! Having a credit card processing company you can trust is important for a small start up business like mine and Bluedog is that company. The team at Bluedog has been awesome! Great communication and follow up. Can't speak enough great things about them. Can't wait to start processing credit cards from my online sales.
UNHAPPY
GBABSOLUTE TRASH COMPANY TO DEAL WITH ABSOLUTE TRASH COMPANY TO DEAL WITH. MULTIPLE CHARBEBACKS WERE APPROVED BECAUSE WE SHIP TO GUN STORES SO THAT CUSTOMERS CAN GO THRU A BACKGROUND CHECK PRIOR TO TAKING POSSESSION OF FIREARMS. FORTIS STATES THAT THE FIREARM SHIPMENT MUST GO TO THE BILLING ADDRESS AND NOT THE GUN STORE. HOW DO YOU MANAGE TO PROCESS TRANSACTIONS FOR THE FIREARM INDUSTRY AND KNOW NOTHING ABOUT HOW ONLINE GUN PURCHASES WORK??? GARBAGE....
Amanda
GBExcellent customer service Excellent customer service! Sales rep Archie G. was so helpful getting everything setup for my new business. Super friendly, and upfront with what they do. I highly recommend Blue Dog! Thank you for having such commitment to your customers and I am very excited to use the virtual terminal in my store!