UNHAPPY
GBABSOLUTE TRASH COMPANY TO DEAL WITH ABSOLUTE TRASH COMPANY TO DEAL WITH. MULTIPLE CHARBEBACKS WERE APPROVED BECAUSE WE SHIP TO GUN STORES SO THAT CUSTOMERS CAN GO THRU A BACKGROUND CHECK PRIOR TO TAKING POSSESSION OF FIREARMS. FORTIS STATES THAT THE FIREARM SHIPMENT MUST GO TO THE BILLING ADDRESS AND NOT THE GUN STORE. HOW DO YOU MANAGE TO PROCESS TRANSACTIONS FOR THE FIREARM INDUSTRY AND KNOW NOTHING ABOUT HOW ONLINE GUN PURCHASES WORK??? GARBAGE....
John
GBSo frustrated with the continual… So frustrated with the continual increase of nickel dime charges and then a huge jump for non-compliance. Please note, during the time of "non-compliance", the service was not used. Fortis was not able to provide any documentation that I had been informed of non-compliance - which I had not received. I cancelled my contract and was still charged. Stay away! There are plenty of other services that will process CCs for FFLs
Bruce Stevens
GBKnow your provider, Fortis is a shell game Years of use, millions processed, they are hidden deeper than the Biden Family Crime syndicate. After hours of calls, diggind, handoffs and frustration, I find the rood of the issue. Confront them. When I cancelled my account, they say i didnt cancel all the way. Zero dollars processed for a year, and they keep taking $127/MO. Refused to refund even with my proof of cancellation and gave me 90 days. I swear, card processers are akin to the scum of the earth.
John
GBPoor customer service Poor customer service. I was signed up with Blue Dog credit card servicing. I was never notified that Fortispay purchased Blue Dog. The fees went up after Fortispay took over merchant services. I was compliant with the PCI-DSS at one time, Then after Fortispay took over I started getting charged the non compliant fee. When I cancelled with Fortispay they said that I owed $$$ for early cancellation. I said my contract was with Blue Dog not Fortis. Poor business ethic's.
Anderson Hudson
GBLie, Cheat, and Steal I wish there was an option for negative stars. We were with this company(Fortis) for 9 months. We signed up for their cash discount program(should pass fees onto the customer), they set it up incorrectly and admitted to doing so. They were drafting 3% of our settlements each day out of our account rather than charging the customer. This cost us around $20,000 and they refuse to take responsibility for the financial loss. To say these guys lie, cheat, and steal is an understatement. Stay far far away. They stole this money from us with no recourse. They will steal from you and brag about it later.