iUniverse has been great to work with iUniverse has been great to work with! I do wish the editing process was a little quicker (about six months) as well as the website construction (two weeks so far). However, other than these few delays, I've enjoyed my experience at each level of the publishing process. Everyone has been courteous and professional. I appreciate iUniverse helping me realize my dream!

You changed “klick” (referring to… You changed “klick” (referring to kilometers) in my sci fi book, to “click”. You showed no interest in my book or the will to understand any of it, instead you tried to cater to ego. You kept referring to the “development editing” that you did on my book - you did not do any development editing. You aggressively advertised other of your services. You pressured me to complete before Christmas. You did not offer any book cover that included anything sci fi related - which was something I paid you for (you merely used the proposal cover I made myself).

Undecided The actual product and graphics were great. Editorial Service was excellent. I was expecting more from the marketing package deal. It did include a website where readers can buy online with buttons for Amazon and Iuniverse. For maintenance $129 annually for two years. I guess I expected a little more consulting on marketing not just six emails. Everything was ala carte and expensive. Thousands of dollars just for iuniverse to push your book at the book fair. Everyone gets a cut. Never mind the airfare and hotel. To participate in a podcast. $2000. The six emails marketing package ie. click through on a google graphic $3000. The only staff that called me were salespeople. Customer service was slim. I had to call Author Solutions and Iuniverse. . I have a series to publish and have an account on TikTok Just starting to do lives as @Fortunapage1. I am undecided about where to publish the next book in the Series.

Uncomfortable and Kinda scary Experience I contacted this company in regard to publishing as a first-time publisher. They made me feel very uncomfortable, and even started to insult me when I told them I had yet to decide who I was going to pick. The man said it sounds like I'm procrastinating (Kelly) and made me feel like I was being yelled at for thirty minutes straight because I didn't commit! Don't go to this company, authors be aware! Not professional staff.

Evaluation of IUniverse IUniverse was always patient and polite. They answered my questions gave me advice and encouragement. IUniverse published my book (ONLINE FINITE Element COURSE). I have already received 30 copies of my book. I am totally satisfied with the book. Thank you, Dr James A. Mandel, P.E. Project Id: 845433