Huge thumbs up for service. As a novice writer, I didn’t know what to expect from iUniverse publishing my book. Many questions hovered over my mind, mostly if I had chosen the right publishing company. Two years later, I can confidently affirm that I made the right decision going with iUniverse. They were quick and easy to deal with, took the extra step to be helpful, called me when I didn’t respond to an e-mail promptly, and last but not least, they delivered an excellent product, as well as set up a personal authors page to monitor my book sales. My readers love the design of my book, of course along with the story, and I couldn’t be happier having chosen iUniverse. Kudos to iUniverse! Keep up the good work!

The Worst This was one of the worst experiences for me and it costed me to take the risk. I was so excited to get started. Paid almost 2 grand and when it got close to finishing the project, they went ghost. No communication what so ever for almost a month. They rushed me to send in my unfinished manuscript because once you do that you’re locked in. They can drop the ball but once you cancel from fear of failure and/or fraud, they will take 50% without lifting a finger. Nothing was done on their behalf and it still costed me over $900. Who has money to throw away? If you’re thinking about going with this company I have one word of advice…Don’t. Do not send them your manuscript. They get a little lazy after you do or they’ll just keep trying to get money out of you for marketing. Don’t fall for it

My name is Larry Matthews and in 2010 My name is Larry Matthews and in 2010, I published my first book with Iuniverse entitled "The power of the Gift." The cost was very expensive, however it got through editorial evaluation and I consented to have it published. Afterwards, entered into a contract with them to publish a 2nd edition. This publication was a horror show! Iuniverse did everything they could to try to get me to purchase more of their products and when I didn't they published the 2nd edition anyway ERRORS and All! Horrible company. They steal my royalties. Don't buy my books and Please Don't Publish with this company. They're BAD NEWS!

iUniverse editorial services is the jewel in the crown. IUniverse editorial services are why I publish with them. The editorial screening is most useful. Graphics and book design less important to me. They are sometimes slow in responding to questions and when the book is ready it’s more prudent to just go to print than deal with unanswered issues. But quality is very high. One other problem is trail book pricing based on page count which is not good for marketing.

Pleasant experience Lot's of people in this company and the feedback is good. Call backs, follow-ups answers to questions are responded in a timely fashion. The staff is great friendly and outgoing and always thank you for calling I-Universe. Some departments are hard to reach and waiting time is too long on the phone.