Undecided The actual product and graphics were great. Editorial Service was excellent. I was expecting more from the marketing package deal. It did include a website where readers can buy online with buttons for Amazon and Iuniverse. For maintenance $129 annually for two years. I guess I expected a little more consulting on marketing not just six emails. Everything was ala carte and expensive. Thousands of dollars just for iuniverse to push your book at the book fair. Everyone gets a cut. Never mind the airfare and hotel. To participate in a podcast. $2000. The six emails marketing package ie. click through on a google graphic $3000. The only staff that called me were salespeople. Customer service was slim. I had to call Author Solutions and Iuniverse. . I have a series to publish and have an account on TikTok Just starting to do lives as @Fortunapage1. I am undecided about where to publish the next book in the Series.

Grateful for the gift of publishers like iUniverse I was skeptical at first to publish my memoir “Beans To Means” with IUniverse, not because of the reviews but I was afraid that my book will be denied. The people who worked on my book were so patient and had an excellent attitude despite the pressure holding on to my almost-not published book because of some issues. Thank you all, you know who you are. My people from the Philippines whom I entrusted this book. I understand the adversities, the time difference, the weather along your friendly nature to pursue regardless how stressful this was at the very beginning. Kudos! Love you all! From the bottom of my heart and hypothalamus. Sincerely, Melvin Lumauod RN, BSN

You changed “klick” (referring to… You changed “klick” (referring to kilometers) in my sci fi book, to “click”. You showed no interest in my book or the will to understand any of it, instead you tried to cater to ego. You kept referring to the “development editing” that you did on my book - you did not do any development editing. You aggressively advertised other of your services. You pressured me to complete before Christmas. You did not offer any book cover that included anything sci fi related - which was something I paid you for (you merely used the proposal cover I made myself).

Free Electronic Copies I especially liked receiving free electronic copies of the book for my friends and family to redeem, for the photos show to the best advantage in that format. I found the early parts of the process to be slower this time than ever before. [This is my ninth book with iUniverse.] Don't know just what the problem was.

Evaluation of IUniverse IUniverse was always patient and polite. They answered my questions gave me advice and encouragement. IUniverse published my book (ONLINE FINITE Element COURSE). I have already received 30 copies of my book. I am totally satisfied with the book. Thank you, Dr James A. Mandel, P.E. Project Id: 845433