IUniverse provided a professional… IUniverse provided a professional product in a timely manner. My only concern is that having paid for the book, IUniverse claims a big percentage on off each book ordered. I think there should be a bigger author discount.

The Worst This was one of the worst experiences for me and it costed me to take the risk. I was so excited to get started. Paid almost 2 grand and when it got close to finishing the project, they went ghost. No communication what so ever for almost a month. They rushed me to send in my unfinished manuscript because once you do that you’re locked in. They can drop the ball but once you cancel from fear of failure and/or fraud, they will take 50% without lifting a finger. Nothing was done on their behalf and it still costed me over $900. Who has money to throw away? If you’re thinking about going with this company I have one word of advice…Don’t. Do not send them your manuscript. They get a little lazy after you do or they’ll just keep trying to get money out of you for marketing. Don’t fall for it

Pleasant experience Lot's of people in this company and the feedback is good. Call backs, follow-ups answers to questions are responded in a timely fashion. The staff is great friendly and outgoing and always thank you for calling I-Universe. Some departments are hard to reach and waiting time is too long on the phone.

Huge thumbs up for service. As a novice writer, I didn’t know what to expect from iUniverse publishing my book. Many questions hovered over my mind, mostly if I had chosen the right publishing company. Two years later, I can confidently affirm that I made the right decision going with iUniverse. They were quick and easy to deal with, took the extra step to be helpful, called me when I didn’t respond to an e-mail promptly, and last but not least, they delivered an excellent product, as well as set up a personal authors page to monitor my book sales. My readers love the design of my book, of course along with the story, and I couldn’t be happier having chosen iUniverse. Kudos to iUniverse! Keep up the good work!

Uncomfortable and Kinda scary Experience I contacted this company in regard to publishing as a first-time publisher. They made me feel very uncomfortable, and even started to insult me when I told them I had yet to decide who I was going to pick. The man said it sounds like I'm procrastinating (Kelly) and made me feel like I was being yelled at for thirty minutes straight because I didn't commit! Don't go to this company, authors be aware! Not professional staff.