Dear Customer
GBiUniverse editorial services is the jewel in the crown. IUniverse editorial services are why I publish with them. The editorial screening is most useful. Graphics and book design less important to me. They are sometimes slow in responding to questions and when the book is ready it’s more prudent to just go to print than deal with unanswered issues. But quality is very high. One other problem is trail book pricing based on page count which is not good for marketing.
Melvin Lumauod RN, BSN
GBGrateful for the gift of publishers like iUniverse I was skeptical at first to publish my memoir “Beans To Means” with IUniverse, not because of the reviews but I was afraid that my book will be denied. The people who worked on my book were so patient and had an excellent attitude despite the pressure holding on to my almost-not published book because of some issues. Thank you all, you know who you are. My people from the Philippines whom I entrusted this book. I understand the adversities, the time difference, the weather along your friendly nature to pursue regardless how stressful this was at the very beginning. Kudos! Love you all! From the bottom of my heart and hypothalamus. Sincerely, Melvin Lumauod RN, BSN
Alexandria Bugaj
GBUncomfortable and Kinda scary Experience I contacted this company in regard to publishing as a first-time publisher. They made me feel very uncomfortable, and even started to insult me when I told them I had yet to decide who I was going to pick. The man said it sounds like I'm procrastinating (Kelly) and made me feel like I was being yelled at for thirty minutes straight because I didn't commit! Don't go to this company, authors be aware! Not professional staff.
Larry and Rita Karrasch
GBWe were very happy and impressed working with iUniverse… We were very happy and impressed with iUniverse. This was our third book published with this company. Each aspect of the project went smoothly and each project manager was very helpful and knowledgeable. Our communications were addressed very rapidly. Any question we had was answered quickly. We were impressed with the design team as well. The cover is beautiful, as well as the interior. As you can see, we are very happy with the process, the people and the design of our book. Our book went into production very rapidly and we received our books quickly.
Nora Gravel
CAPleasant experience Lot's of people in this company and the feedback is good. Call backs, follow-ups answers to questions are responded in a timely fashion. The staff is great friendly and outgoing and always thank you for calling I-Universe. Some departments are hard to reach and waiting time is too long on the phone.