Undecided The actual product and graphics were great. Editorial Service was excellent. I was expecting more from the marketing package deal. It did include a website where readers can buy online with buttons for Amazon and Iuniverse. For maintenance $129 annually for two years. I guess I expected a little more consulting on marketing not just six emails. Everything was ala carte and expensive. Thousands of dollars just for iuniverse to push your book at the book fair. Everyone gets a cut. Never mind the airfare and hotel. To participate in a podcast. $2000. The six emails marketing package ie. click through on a google graphic $3000. The only staff that called me were salespeople. Customer service was slim. I had to call Author Solutions and Iuniverse. . I have a series to publish and have an account on TikTok Just starting to do lives as @Fortunapage1. I am undecided about where to publish the next book in the Series.

The First Experience with iUniverse Set the Stage My first impression was how well the design team did on the book jacket. It exceeded all my expectations. Secondly, the editorial evaluation was wonderful. The staff member reviewing my manuscript did a fantastic job pointing out my book's strengths and weaknesses. The check-in coordinator did an awesome job advancing the manuscript. The marketing executive proposed many great angles to the promotion. Lastly, Tiffany, my book consultant really put a hook into me on how great your entire team is. I have just received my first batch of books, and my fan club is giving me rave reviews after purchasing and reading my book. I am currently working on book three of the trilogy and will definitely use iUniverse as my publisher.

Free Electronic Copies I especially liked receiving free electronic copies of the book for my friends and family to redeem, for the photos show to the best advantage in that format. I found the early parts of the process to be slower this time than ever before. [This is my ninth book with iUniverse.] Don't know just what the problem was.

During this difficult COVID time none… During this difficult COVID time none of us should expect good service from anyone. Fortunately iuniverse was able to deliver what they promised in a reasonable amount of time. There was always present however a 'upsell' presence of which you must be aware. After all, it is in sales as well.All in all, I feel they did a great job with a first time author. Michael Gellis MD

You changed “klick” (referring to… You changed “klick” (referring to kilometers) in my sci fi book, to “click”. You showed no interest in my book or the will to understand any of it, instead you tried to cater to ego. You kept referring to the “development editing” that you did on my book - you did not do any development editing. You aggressively advertised other of your services. You pressured me to complete before Christmas. You did not offer any book cover that included anything sci fi related - which was something I paid you for (you merely used the proposal cover I made myself).