They totally nailed it, you guys are amazing. They totally nailed it. I highly recommend Trennder to anyone looking to improve their store in order to optimize conversion. I didn't leave this review earlier since I wanted to test how much of an improvement the redesign of my shop was, and oh boy this was just magic. My conversion rate increased 2% which is a lot for my business and my average order value is almost double. Trennder is by far the best agency I have tried, and I have hired a lot of agencies in the past, not even gonna mention fiverr or upwork since those sites are full of scammers. Special thanks to Stephen who was my dedicated project manager and the whole team who helped my business. My site is battlebars.com in case you like protein bars :)

Excellent service and design Originally paid for a graphics package and was offered a free re-design as well. Stephen had really great customer service and was there to answer any questions along the way. Overall satisfied with the quality of the redesign. Would recommend Trennder Web Design to anyone looking to stand out from the competition in e-commerce!

Shopify shut my store due to an unlicensed theme from Trennder I purchased the Shopify Store Redesign package from Trennder and for a while I was really happy with it. However I recently received a DMCA takedown notice from Shopify saying the Trennder theme I purchased had been flagged as an unlicensed copy of the Impulse theme by Archetype Themes. My shop was subsequently shut down and I was told to purchase a licensed theme to get it reopened. I have contacted Trennder support 3 times over email, and again via live Facebook chat (which I can see was read by someone), and received no response. To Trennder support: this is not an ‘organic’ review, I have provided the Invoice number in the source box under the review and I’ve posted all relevant details below. I’d be more than happy to send you the Shopify takedown notice + proof of purchase a 5th time, so how about responding to my emails and providing some actual customer service instead of copy/ pasting the usual ‘must be a fake review from a competitor’ blurb. People reading this page aren’t fools – if you keep posting the same generic denial to every negative review they start to get an idea of what to expect from your customer support when something goes wrong. You guys dodge responsibility like it’s child support. Invoice number: 00437531-0001 Receipt number: 2044-8441 Dates of contact: January 10th, January 16th, January 23rd, February 28th

TRENNDER DELETED MY PRODUCT CATALOG AND THEMES AFTER I LEFT THEM A BAD REVIEW Copies of emails were provided to Trustpilot in order to keep this review online and prove that the situation below is 100% true. The emails came directly from Shopify and clearly show the timestamps of when Trennder deleted my product catalog and the store themes I purchased from another vendor. ********Original Review ******* After leaving the review below, TRENNDER WENT INTO MY ACCOUNT & DELETED MY ENTIRE WEBSITE, PRODUCT CATALOG AND THE THEME INSTALLED BY A PREVIOUS WEB DESIGNER FROM SHOPIFY!! Absolutely TERRIBLE experience!! They have missed every single deadline and keep promising my website would be done in a few more days, and its been ONE MONTH RIGHT IN BFCM HOLIDAY SEASON!! It's been an absolute disaster for setting up my marketing campaigns because without a completed website, I can't link emails. Before ordering I spoke with someone and they assured me that they would complete the template I purchased from another site and also give me an alternate site. After at least 3 follow up emails and repeated requests for calls, sending them a full zip folder of images and detailed instructions and examples of the functionality I need the store to have, it has been completely ignored. I'm beyond frustrated and have not been able to move forward with scheduling my promotions. This has been an absolutely terrible experience and I will be disputing this charge for a FULL refund with my credit card company. Don't even bother trying them out, use another service. For a solopreneur who must rely on outside services to get work completed, this is a disaster. I currently have a Squarespace site that I didn't update waiting for them, now I have to backtrack and revise that website myself because my shopify site was never completed. I'm so deeply disappointed I cannot even say... my plans to apply to grants for women of color have all been pushed back. Just don't purchase from them. ** If my review was fake, Trustpilot would have removed it. If you are still in doubt, please contact me on IG and I will be happy to share the time-stamped keystrokes as proof from Shopify. ** UPDATE 2022: When I disputed the charge on my credit card, Trennder presented FAKE EMAILS TO MY BANK in an attempt to force me to pay them. Once I presented all of my verifiable evidence of emails, timestamps and Shopify logins, the bank returned my payment. The only way to press charges was to go to Lauderhill Florida police department in person which I was not able to do. If this happens to you, they can be sued under Florida's cybercrime laws.

They went above and beyond for me. They went above and beyond for me. I really appreciate their communication, they were always keeping me updated and answered to all my messages. They created the design that I wanted and helped me with all my requests. The most important thing is that the conversion rate went up significantly. I will hire Trennder for my other stores too.