Effortless Email Marketing! VerticalResponse is a game-changer for email marketing. Their intuitive platform makes creating and sending emails a breeze. The analytics are on point, helping us fine-tune our campaigns for maximum impact. Plus, the responsive customer support is a lifesaver. Highly recommend! 👍

Vertical Response is Truly The Best! Our company finds Vertical Response highly commendable for the following reasons: 1) The pricing structure is both budget-friendly and flexible. 2) The email editor is user-friendly, featuring drag-and-drop functionality and customizable templates. 3) Vertical Response's AI content generation tools streamline email creation and enhance campaign effectiveness. 4) Customer support is responsive and reliable, complemented by extensive documentation. In conclusion, Vertical Response is a valuable asset for our email marketing efforts, offering flexible pricing, an intuitive editor, and advanced AI content generation capabilities. It's well worth the investment.

Effective and User-Friendly VerticalResponse is an effective and user-friendly email marketing tool. Its drag-and-drop editor simplifies email creation, and list management and analytics are strong points, aiding in effective targeting and campaign optimization. While generally responsive, customer support could be faster during peak times. Adding more advanced customization options would be a valuable improvement. In conclusion, VerticalResponse is effective and user-friendly, with potential for further enhancements in customer support and customization.

The worst Customer Service The worst Customer Service. We have been an account for the last 10 years and are pretty low maintenance & self serve. Now we are growing & have some simple questions. They disabled their live chat, you sit on hold forever I believe there is ONE single person to manage all their account and it takes weeks for a response and no phone number at all. We even tried calling parent company Deluxe and again no response!

Not the results I had hoped for A lot of emails went straight to spam...but that may not be fault of Vertical Response (not sure how that works). Biggest issue was that I had a small number of Bounces according to VR, when in reality, a much larger number of email addresses were undeliverable--which I discovered after sending emails manually. Pros: interface is easy to use; pricing is competitive.