Vertical Response is Truly The Best! Our company finds Vertical Response highly commendable for the following reasons: 1) The pricing structure is both budget-friendly and flexible. 2) The email editor is user-friendly, featuring drag-and-drop functionality and customizable templates. 3) Vertical Response's AI content generation tools streamline email creation and enhance campaign effectiveness. 4) Customer support is responsive and reliable, complemented by extensive documentation. In conclusion, Vertical Response is a valuable asset for our email marketing efforts, offering flexible pricing, an intuitive editor, and advanced AI content generation capabilities. It's well worth the investment.

About medium in terms of ease of use About medium in terms of ease of use. I don’t have much to compare it to, but it has some nice features like being able to schedule future mail and track response.

Effective and User-Friendly VerticalResponse is an effective and user-friendly email marketing tool. Its drag-and-drop editor simplifies email creation, and list management and analytics are strong points, aiding in effective targeting and campaign optimization. While generally responsive, customer support could be faster during peak times. Adding more advanced customization options would be a valuable improvement. In conclusion, VerticalResponse is effective and user-friendly, with potential for further enhancements in customer support and customization.

The worst Customer Service The worst Customer Service. We have been an account for the last 10 years and are pretty low maintenance & self serve. Now we are growing & have some simple questions. They disabled their live chat, you sit on hold forever I believe there is ONE single person to manage all their account and it takes weeks for a response and no phone number at all. We even tried calling parent company Deluxe and again no response!

Very pleased with the help I received -