Started using VR free and keep using it paid Started out using VR free when our organization was smaller. Everything worked perfectly. When we crossed the pay threshold, we kept using VR because it is so easy and reliable - and economical.

I wish there were more templates to… I wish there were more templates to choose from. I'm an embroider and there are no craft like templates to choose from and some that I would like to change your picture won't change. You need to get a better variety of pic/templates

Very pleased with the help I received -

The worst Customer Service The worst Customer Service. We have been an account for the last 10 years and are pretty low maintenance & self serve. Now we are growing & have some simple questions. They disabled their live chat, you sit on hold forever I believe there is ONE single person to manage all their account and it takes weeks for a response and no phone number at all. We even tried calling parent company Deluxe and again no response!

About medium in terms of ease of use About medium in terms of ease of use. I don’t have much to compare it to, but it has some nice features like being able to schedule future mail and track response.