About medium in terms of ease of use About medium in terms of ease of use. I don’t have much to compare it to, but it has some nice features like being able to schedule future mail and track response.

I have been a customer of Vertical… I have been a customer of Vertical Response for 7 years now and have really enjoyed the service. The only challenge I have now is the transition of the format. I am always open to change, however the site is no longer user friendly and very confusing. Since the transitional change on the site, I am still trying to maneuver my way around the site and yet to understand the changes. I am still at 50% of understanding the new site. I have contacted customer service 3 times since the change, every one was very kind, but limited to helping me on this new site. They made attempts to help but I find myself still struggling to understand it. The email I received said I had to change to the new format only to find out that I did not have to make this adjustment until a later date and then I ended up upgrading from the original plan because I thought I had to do this in order to make the transition because there was no clarity during the transition. I am still a customer and have no intentions of canceling, but there was a point where I was just going to cancel because the site was too complex and perplexing. Overall the rates and marketing services beats out many of the other companies with similar formats, I just have to keep working on the kinks and try to figure the the new site out.

Good Platform, Helpful Employees Have used Vertical Response for about 10 years. The platform is very robust and has a lot of features not available from other companies. Their employees there are very friendly and helpful whenever we have had any issues. We have some deliverability problems with certain email addresses (like gmail for example), but the Reps at Vertical Response are always eager to help out and troubleshoot problems when they occur. Would recommend them.

I highly recommend VerticalResponse as… I highly recommend VerticalResponse as it is very user friendly. I looked at others, and none of them can compare to the professional service that VerticalResponse offers its customers.

Meh. Sticking with another platform. I liked the way the landing pages were able to be designed, but there were hiccups when it came to emails going out. The automations didn't seem to work. I ended up transferring the contacts that the forms did successfully capture to another software and sending emails from there.