Started using VR free and keep using it paid Started out using VR free when our organization was smaller. Everything worked perfectly. When we crossed the pay threshold, we kept using VR because it is so easy and reliable - and economical.

All emails are sent ONLY by request All emails are sent ONLY by request. Numerous recipients never receive then. My personal email is a gmail address and suddenly the newsletter started going into junk mail. Numerous verified addresses by 2 services bounce but go through when sent from directly from the newsletter address email.

I love the instant availability of… I love the instant availability of resending to non opens. The website could be improved however, hence the 4 stars. I'd like to give 4.7 stars really.

As shown below As shown below, your site clearly stated that I had a 60 day trial, with no credit card required. Well, I was IMMEDIATELY charged $200 twice for before the 30 day was up and told that "no refunds could be made" but they would put out 2 newsletters for me. The 1st newsletter netted me no results, and wishing I had never had any contact with VR. We'll see if anyone at VR cares enough to contact me or do anything about this situation. Jon 602 708 1811 PS, Unfortunately VR doesn't allow screen shots of the home page that clearly states what the terms are.

I wish there were more templates to… I wish there were more templates to choose from. I'm an embroider and there are no craft like templates to choose from and some that I would like to change your picture won't change. You need to get a better variety of pic/templates