This appeared in my Facebook feed… This appeared in my Facebook feed saying that I had signed into it through Facebook. I've never heard of the company before and certainly never logged into to it. I wonder what shady tactics they use to achieve this.

This company is terrible. This company is terrible. No one is ever reachable via anything but emails/tickets. There is no number or person you ever speak with. They have botched two phone port attempts completely because they can’t even get the number right. Ironically, for a company that sells customer support solutions they have absolutely the worst customer service I have ever experienced.

Freshdesk service and customer care… Freshdesk service and customer care have been wonderful. I've enjoyed watching them grown over the last 3 years with strong new features each year and am anxious to try the new AI-related features that are coming soon. It's easy to set up and create automation and has scaled with us as we've grown from 1 to 100 users. The interface is clean and it's been dependable. We integrate Jira, Aha, and SalesForce, and the only complaint is the limitations with the SalesForce integration.

customer service was great. customer service was great. Onboarding was really good with the free training sessions. They are way better than other products we had contacted in our comparison. Very technical savvy and the app just works out of the box. We didn't have to pay external consultants to setup the business process. s********e doesn't support small businesses, they focused on selling. z*****k great UI but poor customer service and response time.

4 days asking for support 4 days asking for support, and they have totally ignored and blocked our whatsapp to provide support to our clients.