LiveAnswer, Inc.

1101 Brickell Ave, Suite 800, 33131, Miami
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4.65
Based on 20 Reviews

5

85.00%

4

5.00%

3

5.00%

2

0.00%

1

5.00%
About LiveAnswer, Inc.

LiveAnswer is reinventing the help desk into a multi-channel intelligent conversation by providing businesses around the world with a unified communication platform that seamlessly integrates phone, email, SMS, chat and social media into one simple Inbox. LiveAnswer's software will allow businesses to respond to and track real-time customer interactions to provide intelligent and effective customer service. Additionally, the company provides an optional workforce marketplace which allows businesses to outsource their phone support needs to multiple call centers.

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Brad Brooks
US

This company is a joke This company is a joke. They have the most unqualified people answering the phone representing your business. Simple English skills were missing. Couldn't spell or speak proper English. Often had bad attitudes as well. They drag the calls out as long as possible in order to milk you of the min's on your call plan. I would highly recommend finding someone other than this company to handle your call center questions. Sincerely Brad Brooks The Brooks Agency

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Christopher Jhon
BD

Good Communication As professional as it gets. Being that this is a small business they are very hands on (in a good way). When i ask for their service they answer quickly and provide my service. I've recommended this service to others and will continue to do so.

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David
US

Easy to Use! I love how easy it is to add information to the script! You can change the script right from the account and it takes effect immediately. They helped me add music to the line and have calls ring my cell first so I can answer it!

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Gracie
US

Simple and easy This beats any other answering service out there. I haven’t had any difficulty using LiveAnswer because they’ve made their whole system so easy to use, even for someone like me that’s not tech-savvy!

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Chapel Hill Dad
US

Great answering service that allows you to control how your calls are answered Once I found the I was up and running in minutes. I love how I control everything myself- no need to work with an annoying account manager. Changing scripts is so simple. Great company- much better than my last answering service.

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