LiveAnswer, Inc.

1101 Brickell Ave, Suite 800, 33131, Miami
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4.65
Based on 20 Reviews

5

85.00%

4

5.00%

3

5.00%

2

0.00%

1

5.00%
About LiveAnswer, Inc.

LiveAnswer is reinventing the help desk into a multi-channel intelligent conversation by providing businesses around the world with a unified communication platform that seamlessly integrates phone, email, SMS, chat and social media into one simple Inbox. LiveAnswer's software will allow businesses to respond to and track real-time customer interactions to provide intelligent and effective customer service. Additionally, the company provides an optional workforce marketplace which allows businesses to outsource their phone support needs to multiple call centers.

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Gracie
GB

Simple and easy This beats any other answering service out there. I haven’t had any difficulty using LiveAnswer because they’ve made their whole system so easy to use, even for someone like me that’s not tech-savvy!

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Beyssa Buil
GB

Love the script builder I’m excited to begin building more complex scripts from what I’ve seen so far. My office is overflowed with calls and to direct calls using their transfers is a lifesaver.

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Garret
GB

Perfect for small businesses! If you want to keep up with the big guys get Liveanswer. I sale knives, It is a small home business that has slowly become my main source of income. I’ve been using Liveanswer for a few months now and it’s been great for my business. The agents are literate, caring and actually help your customers. It’s given me one less thing to worry about, and I can use that time on making a better business front. A+ Service!

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Brad Brooks
GB

This company is a joke This company is a joke. They have the most unqualified people answering the phone representing your business. Simple English skills were missing. Couldn't spell or speak proper English. Often had bad attitudes as well. They drag the calls out as long as possible in order to milk you of the min's on your call plan. I would highly recommend finding someone other than this company to handle your call center questions. Sincerely Brad Brooks The Brooks Agency

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Chapel Hill Dad
GB

Great answering service that allows you to control how your calls are answered Once I found the I was up and running in minutes. I love how I control everything myself- no need to work with an annoying account manager. Changing scripts is so simple. Great company- much better than my last answering service.

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