This company is a joke This company is a joke. They have the most unqualified people answering the phone representing your business. Simple English skills were missing. Couldn't spell or speak proper English. Often had bad attitudes as well. They drag the calls out as long as possible in order to milk you of the min's on your call plan. I would highly recommend finding someone other than this company to handle your call center questions. Sincerely Brad Brooks The Brooks Agency

Easy to use call center We used Useful Tools for a weekend sales event we had at our boat shop. We sent out a bunch of mail pieces to folks around town and each of the pieces had a number on it for people to call. We weren't sure how many of them would call, so we worked with Useful Tools to have their people answer the calls and take appointments and such. We had quite a turnout. And we asked all of the people that showed up for their appointment how they liked the people on the phone and every one of them said they was friendly and helpful. I think we'll likely give them another shot.

Phone support for a small staff My smoothie company has a small staff and it was difficult to serve our customers and handle questions about hours of operation, days open, orders and etc. LiveAnswer has allowed us to expand as a company by helping us always answer the phones.

Simple and easy This beats any other answering service out there. I haven’t had any difficulty using LiveAnswer because they’ve made their whole system so easy to use, even for someone like me that’s not tech-savvy!

Great Service! Switching over to LiveAnswer was a very wise decision for our company. Our productivity has increased as we are now able to focus on other aspects of the business. LiveAnswer operators took the time to learn about what we do as a business and got to know our members of staff. Their operators handle all of our calls, inquiries and deliver messages. They are very professional, courteous and helpful on the telephone. Already we have had a few compliments from our clients about our friendly and helpful operators.