LiveAnswer, Inc.

1101 Brickell Ave, Suite 800, 33131, Miami
image
4.65
Based on 20 Reviews

5

85.00%

4

5.00%

3

5.00%

2

0.00%

1

5.00%
About LiveAnswer, Inc.

LiveAnswer is reinventing the help desk into a multi-channel intelligent conversation by providing businesses around the world with a unified communication platform that seamlessly integrates phone, email, SMS, chat and social media into one simple Inbox. LiveAnswer's software will allow businesses to respond to and track real-time customer interactions to provide intelligent and effective customer service. Additionally, the company provides an optional workforce marketplace which allows businesses to outsource their phone support needs to multiple call centers.

Tags
Contact Info

You need to Login first to submit your review.

image
ritu
IN

good design goodf design and working properly

image
Chapel Hill Dad
GB

Great answering service that allows you to control how your calls are answered Once I found the I was up and running in minutes. I love how I control everything myself- no need to work with an annoying account manager. Changing scripts is so simple. Great company- much better than my last answering service.

image
Beyssa Buil
GB

Love the script builder I’m excited to begin building more complex scripts from what I’ve seen so far. My office is overflowed with calls and to direct calls using their transfers is a lifesaver.

image
Liz Murphy
GB

LiveAnswer has helped me build my small business. I started using LiveAnswer a few months ago and my business has taken off ever since. Their platform is so easy to use, not only ensuring i never miss an important call but also allows me to easily view my messages. Download their FREE app and make working on the go even easier.

image
David Carson
GB

LiveAnswer provides service of such nature that would exceed the satisfaction of every client. We remain very busy on Holidays due to hug customers footfall, so we decided to have a customer support team to attend calls on the weekend. And I got a recommendation from one of my friends and decided to give try LiveAnswer despite of being little hesitant to sign up for a new service. Sign up process was too easy to step forward. Creating agent script was very simple. Finally, we got the reports from there we were able to understand call frequency, arrival patterns and call tracking. We impressed by their service, and got a positive outcome. Hopefully we will be using their service frequently.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow