Brad Brooks
GBThis company is a joke This company is a joke. They have the most unqualified people answering the phone representing your business. Simple English skills were missing. Couldn't spell or speak proper English. Often had bad attitudes as well. They drag the calls out as long as possible in order to milk you of the min's on your call plan. I would highly recommend finding someone other than this company to handle your call center questions. Sincerely Brad Brooks The Brooks Agency
Eliany Garcia
GBPhone support for a small staff My smoothie company has a small staff and it was difficult to serve our customers and handle questions about hours of operation, days open, orders and etc. LiveAnswer has allowed us to expand as a company by helping us always answer the phones.
John Slatton
GBEasy to use call center We used Useful Tools for a weekend sales event we had at our boat shop. We sent out a bunch of mail pieces to folks around town and each of the pieces had a number on it for people to call. We weren't sure how many of them would call, so we worked with Useful Tools to have their people answer the calls and take appointments and such. We had quite a turnout. And we asked all of the people that showed up for their appointment how they liked the people on the phone and every one of them said they was friendly and helpful. I think we'll likely give them another shot.
Jared Reyes
GBImpressed LiveAnswer's service has really proven itself to me. I don't need to hire any additional people just because I might have too many calls coming in.
Julio C.
GBThe Best Call Center Platform. Love LiveAnswer! LiveAnswer has really changed our entire approach to our phone customer support. The interface is great, very easy to use with a powerful real-time agent script builder. I love, love, love LiveAnswer, highly recommended.