Good Communication As professional as it gets. Being that this is a small business they are very hands on (in a good way). When i ask for their service they answer quickly and provide my service. I've recommended this service to others and will continue to do so.

Great answering service that allows you to control how your calls are answered Once I found the I was up and running in minutes. I love how I control everything myself- no need to work with an annoying account manager. Changing scripts is so simple. Great company- much better than my last answering service.

Easy to Use! I love how easy it is to add information to the script! You can change the script right from the account and it takes effect immediately. They helped me add music to the line and have calls ring my cell first so I can answer it!

Easy to use call center We used Useful Tools for a weekend sales event we had at our boat shop. We sent out a bunch of mail pieces to folks around town and each of the pieces had a number on it for people to call. We weren't sure how many of them would call, so we worked with Useful Tools to have their people answer the calls and take appointments and such. We had quite a turnout. And we asked all of the people that showed up for their appointment how they liked the people on the phone and every one of them said they was friendly and helpful. I think we'll likely give them another shot.

Modern phone support FINALLY Finally a company keeping up with technology!!! I’ve tried several phone support “platforms” but all of them were very limited. LiveAnswer has been the only innovative platform that I’ve come across.