LiveAnswer, Inc.

1101 Brickell Ave, Suite 800, 33131, Miami
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4.65
Based on 20 Reviews

5

85.00%

4

5.00%

3

5.00%

2

0.00%

1

5.00%
About LiveAnswer, Inc.

LiveAnswer is reinventing the help desk into a multi-channel intelligent conversation by providing businesses around the world with a unified communication platform that seamlessly integrates phone, email, SMS, chat and social media into one simple Inbox. LiveAnswer's software will allow businesses to respond to and track real-time customer interactions to provide intelligent and effective customer service. Additionally, the company provides an optional workforce marketplace which allows businesses to outsource their phone support needs to multiple call centers.

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Gracie
GB

Simple and easy This beats any other answering service out there. I haven’t had any difficulty using LiveAnswer because they’ve made their whole system so easy to use, even for someone like me that’s not tech-savvy!

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Eliany Garcia
GB

Phone support for a small staff My smoothie company has a small staff and it was difficult to serve our customers and handle questions about hours of operation, days open, orders and etc. LiveAnswer has allowed us to expand as a company by helping us always answer the phones.

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Jared Reyes
GB

Impressed LiveAnswer's service has really proven itself to me. I don't need to hire any additional people just because I might have too many calls coming in.

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David Carson
GB

LiveAnswer provides service of such nature that would exceed the satisfaction of every client. We remain very busy on Holidays due to hug customers footfall, so we decided to have a customer support team to attend calls on the weekend. And I got a recommendation from one of my friends and decided to give try LiveAnswer despite of being little hesitant to sign up for a new service. Sign up process was too easy to step forward. Creating agent script was very simple. Finally, we got the reports from there we were able to understand call frequency, arrival patterns and call tracking. We impressed by their service, and got a positive outcome. Hopefully we will be using their service frequently.

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Liz Murphy
GB

LiveAnswer has helped me build my small business. I started using LiveAnswer a few months ago and my business has taken off ever since. Their platform is so easy to use, not only ensuring i never miss an important call but also allows me to easily view my messages. Download their FREE app and make working on the go even easier.

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