I like the quality of the sound!!! I like the quality of the sound!!!! The Video is good too. Here is what you can improve... Log in is confusing to outsiders. Need a warning tone someone is waiting to enter Leave an icon open if someone needs to enter (currently, it disappears) The screen to make calls from the speaker is not easy to use... delicate, small and not always responsive to the touch. Keep in mind that if the conference is started from a computer, not in the conference room there is no way to know someone is waiting to come on the call. So... put a notice on the TV as well as the computer. Can we purchase just the audio system?

Basic video tools not available/in development #1 basic video conferencing tools not available/in development: mute all participants in one click; video calls drop frequently;

Not dependable We've had a lot of issues with dropping calls. We've reported them several times and connected our third party IT agent with Highfive and have found zero results. We have calls dropping, We've had "network connection issues" where we can't connect to the screen to share content. It happens in every single room. There hasn't been a resolution to this and it feels like Highfive keeps blaming our network and not taking any responsibility. When Highfive does work, it's great and we love it. It's not dependable. I've only had success with one Highfive team member, Jon who helped me figure out an issue in one of our conference rooms.

We use Highfive as a video conferencing… We use Highfive as a video conferencing service both internally and externally and it's been a great tool for conversing with our various teams and with our business partners and customers. It availability on both normal computers and mobile makes joining quick calls easy!

Easy to use Easy to use. The AV people on this end are working on a little bit of improvement on the sound, but otherwise, this is a very good product