Basic video tools not available/in development #1 basic video conferencing tools not available/in development: mute all participants in one click; video calls drop frequently;

Truly innovative solution This hardware and interface are both unlike any other product our company has tried. Our connectivity to remote team members and clients completely changed over night. Setting the units up and brining them online could not have been simpler. The dedicated On Boarding team was absolutely brilliant. They were so thoughtful in guiding our rollout to the full company. The materials they provided made it so simple for our operations team to implement and for the staff to learn. As with any technology, it isn't without hiccups, but the support team has been incredibly responsive and always able to get us fully functional again in a surprisingly short amount of time. The sound quality is ridiculously good. And the units and interface have a minimalist, modern feel that suits the aesthetic of our company and offices. Really can't recommend Highfive enough.

I like the quality of the sound!!! I like the quality of the sound!!!! The Video is good too. Here is what you can improve... Log in is confusing to outsiders. Need a warning tone someone is waiting to enter Leave an icon open if someone needs to enter (currently, it disappears) The screen to make calls from the speaker is not easy to use... delicate, small and not always responsive to the touch. Keep in mind that if the conference is started from a computer, not in the conference room there is no way to know someone is waiting to come on the call. So... put a notice on the TV as well as the computer. Can we purchase just the audio system?

Great call and sound quality Great product - especially when using the hardware (camera and base speaker). On laptop or phone can be a little patchy sometimes, but overall is the best system we've used.

Easy to use, some problems. It was very easy to set up. We've had some problems with people outside the company being able to join and problems when people share their desktops. When it works, which is most of the time, it's great. But when it doesn't work, it's very frustrating and can eat up large chunks of a meeting.