Easy install Easy install, Works better than expected. Even the least experienced computer user can start a meeting or share their screen. Dolby experience is amazing!

Not dependable We've had a lot of issues with dropping calls. We've reported them several times and connected our third party IT agent with Highfive and have found zero results. We have calls dropping, We've had "network connection issues" where we can't connect to the screen to share content. It happens in every single room. There hasn't been a resolution to this and it feels like Highfive keeps blaming our network and not taking any responsibility. When Highfive does work, it's great and we love it. It's not dependable. I've only had success with one Highfive team member, Jon who helped me figure out an issue in one of our conference rooms.

I love using HighFive I love using HighFive. The software and hardware integration is seamless and easy for anyone to use. HighFive improved call quality and connected our remote office far better than competitor products.

Wish the Service was Better The system work alright when it works. The trouble is in the lower bandwidth connections that we don't have control over. When attempting to connect over lower bandwidth connections from our clients, we see issues with screen sharing performance and call quality that equals dissatisfaction and frustration from our clients. Secondarily, most conference room applications embrace the static phone line, which makes it easy for users to call into the conference if they are using a phone line. High five uses a rolling number and makes it difficult for users who are less technically savvy. Reaching out to High Five, they've indicated that this particular feature is not on their road map. Unfortunate.

Customer Service was especially nice Customer Service was especially nice. Lot of times Customer Service don't think out of the box to help customers with unique problems. But Customer Rep.Jon Rey was very helpful in problem I had.