I've been using Highfive since last 5… I've been using Highfive since last 5 months, It's really nice tool for video call and screen sharing, but I believe there are few features which can make Highfive more flexible!

Great to loop in the remote worker! As a remote worker, I love Highfive! I really feel looped in and can see who is in the room. It is super easy to set up and get started. I am a veteran GoToMeeting user and I constantly have some issue with it, but Highfive doesn't seem to have issues. The one thing I have not tried is recording meetings - I am not sure if it possible or what the output is, so I still use GoToMeeting for things like that.

Customer Service was especially nice Customer Service was especially nice. Lot of times Customer Service don't think out of the box to help customers with unique problems. But Customer Rep.Jon Rey was very helpful in problem I had.

Easy install Easy install, Works better than expected. Even the least experienced computer user can start a meeting or share their screen. Dolby experience is amazing!

Not dependable We've had a lot of issues with dropping calls. We've reported them several times and connected our third party IT agent with Highfive and have found zero results. We have calls dropping, We've had "network connection issues" where we can't connect to the screen to share content. It happens in every single room. There hasn't been a resolution to this and it feels like Highfive keeps blaming our network and not taking any responsibility. When Highfive does work, it's great and we love it. It's not dependable. I've only had success with one Highfive team member, Jon who helped me figure out an issue in one of our conference rooms.