I just wanted to communicate my… I just wanted to communicate my disappointment in the Transcript app. I uploaded an interview I did with a client and it returned with hundreds of errors and a handful of profane words. This gentleman has probably never uttered a bad word in his life, yet his transcription made him sound like a filthy, inebriated sports fan. I will delete the app from my phone and warn people against using Transcribe for their projects. I encourage Transcribe to enhance their AI and provide customers with a better user experience.

This service isn't even free like it… This service isn't even free like it advertises. After I wasted my time finding out the service is not free, I got baited into buying a few hours. The accuracy is like Siri's accuracy. If you're going to make me pay, at least be accurate, waste of time and money. I'm not even going to ask for a refund, my times worth more than talking to these baiters that probably wont even give full refund.

First experience was good I have used Transcribe.com only once, but I was impressed. Delivered on time, with a transcription that was better than expected. I fixed a couple very minor things, but it was about 98% accurate. The transcriptionist had to make judgment calls regarding punctuation and extraneous terms, and did a very good job. One spelling was questionable, but it came with a note and time stamp in brackets as an indication that I should review closely. I appreciated that, and based on this one experience, I would use the service again.

Fulfilled the Order When Another Company Said Impossible! I typically go to another transcription service but when they could not perform the job stating that the audio quality was too poor and they could not fulfill the order, I was dumbfounded. The quality was not the best but I could hear and understand the content and wondered why no one on their team could do the job. I turned to Transcribe.com. No issues, they promptly returned a complete transcript within a matter of hours.

Customer service responses are prompt and knowledgeable Transcribe.com representatives were guided me through the request process and sent useful updates. Sending materials via URL is extremely convenient for our workflow and the order tracking area of the site is great for keeping tabs on projects. It would be great if multiple user accounts that are all part of the same organization could share the same order tracking system.