Fulfilled the Order When Another Company Said Impossible! I typically go to another transcription service but when they could not perform the job stating that the audio quality was too poor and they could not fulfill the order, I was dumbfounded. The quality was not the best but I could hear and understand the content and wondered why no one on their team could do the job. I turned to Transcribe.com. No issues, they promptly returned a complete transcript within a matter of hours.

Will No Longer Use Transcribe Services I have used Transcribe.com in the past and needed to scrutinize the transcriptions for multiple errors. Recently, I submitted recordings to Transcribe.com, paid for the service and then Transcribe responded that they would not transcribe them. Upon their direction, I submitted an inquiry as to why my recordings were not transcribed. No answer! I did get a full refund. This gave me the opportunity to research and locate a different transcription service that provided transcriptions in less than 24 hours with at least 98% accuracy. Sorry, but I will no longer use Transcribe.com.

Getting transcriptions is confusing and… Getting transcriptions is confusing and wastes time when there is more than one order. There's no way to tell one order from another. Orders contain file numbers but it's meaningless to customers. It would help if you included customer-given file names or notes in the order summary or email notice. Thx.

Not worth it my experience with the website wasn't bad at all. It was the results I got from my call being transcribed. Some things that I could hear in the call wasn't on paper. There were even some sentences that I could hear fine but on the transcript the sentences were completely wrong.

First experience was good I have used Transcribe.com only once, but I was impressed. Delivered on time, with a transcription that was better than expected. I fixed a couple very minor things, but it was about 98% accurate. The transcriptionist had to make judgment calls regarding punctuation and extraneous terms, and did a very good job. One spelling was questionable, but it came with a note and time stamp in brackets as an indication that I should review closely. I appreciated that, and based on this one experience, I would use the service again.