Excellent service and product My Transcribe account manager Taylor was extremely responsive and helpful via phone calls and emails. As a first-time customer, I was unsure of my company s server s privacy settings that prevented me from uploading the documents to be transcribed. Taylor helped me work around my server and was patient, helpful and persistent with new ideas until we successfully shared the file. And when Taylor knew she d be out of the office she introduced me to her colleague Brittany to ensure I was taken care of. Thanks! The 2-day turnaround verbatim files have been very helpful and are indeed verbatim. If/when we need another transcription, we will use Transcribe.com.

Unreliable - Late Almost every order I placed with them was late - and they would give me some weak excuse. If you offer 1 day, 2 day, 3 day, etc. service, then you should have the work done in that time frame. An email telling me you're going to be late does me no good. I tried these guys, but couldn't count on them to come thru with what they promised to deliver.

Scammers, frauds that don’t perform the service. Horrible service. Paid for 2 day transcription. It’s been 6 days, and no product- and no response to several emails. Phone number also doesn’t work

SOOOOO happy to have found you I am the CEO of PCClassesOnline.com (about to be rebranded to Tech Talk America) and we have started using your service for all of our classes so they can be immediately translated into 91 languages for our users who don't natively speak English. The quality is top notch and the pricing is very fair. Before we discovered your service we'd had horribly flaky relationships with people on Fiverr.com who would do a half assed job and usually deliver late (or never). You'll get plenty of business from people I personally consult with who are getting into the YouTube/Virtual Classroom industry.

First experience was good I have used Transcribe.com only once, but I was impressed. Delivered on time, with a transcription that was better than expected. I fixed a couple very minor things, but it was about 98% accurate. The transcriptionist had to make judgment calls regarding punctuation and extraneous terms, and did a very good job. One spelling was questionable, but it came with a note and time stamp in brackets as an indication that I should review closely. I appreciated that, and based on this one experience, I would use the service again.