not worth it for simple orders Needed a short video transcribed. Was promised a 48 turn around, or 2 business days. It took 3 business days to receive a transcription on 1min 30sec video. Price was great but turnaround was awful. Going back to a competitor that has a short turn around on transcriptions like this one, its worth it to pay a little more. Was unimpressed that I had to keep checking the website to see if it was done, and received and email informing me it was ready. All around a poor performance by the company.

INSTANT service, Fast and accurate and lightening quick responses - I'm coming back for more! I can't say enough about this service - wish I had stumbled on it earlier. two critical jobs in 36 hours - the first one 100% accurate overnight. The second was a half hour convo transcription that needed some further editing after the first draft - and that concern was met with lightening quick response and corrections done, sealed and delivered within 12 hours. I'm SOLD!

Scammers, frauds that don’t perform the service. Horrible service. Paid for 2 day transcription. It’s been 6 days, and no product- and no response to several emails. Phone number also doesn’t work

Getting transcriptions is confusing and… Getting transcriptions is confusing and wastes time when there is more than one order. There's no way to tell one order from another. Orders contain file numbers but it's meaningless to customers. It would help if you included customer-given file names or notes in the order summary or email notice. Thx.

Excellent service and product My Transcribe account manager Taylor was extremely responsive and helpful via phone calls and emails. As a first-time customer, I was unsure of my company s server s privacy settings that prevented me from uploading the documents to be transcribed. Taylor helped me work around my server and was patient, helpful and persistent with new ideas until we successfully shared the file. And when Taylor knew she d be out of the office she introduced me to her colleague Brittany to ensure I was taken care of. Thanks! The 2-day turnaround verbatim files have been very helpful and are indeed verbatim. If/when we need another transcription, we will use Transcribe.com.