This service isn't even free like it… This service isn't even free like it advertises. After I wasted my time finding out the service is not free, I got baited into buying a few hours. The accuracy is like Siri's accuracy. If you're going to make me pay, at least be accurate, waste of time and money. I'm not even going to ask for a refund, my times worth more than talking to these baiters that probably wont even give full refund.

Good verbatim, but.. My transcript was later than expected. In the future I would like to see the option to send in non-English audio or video for English translation/transcript. Thanks!

Getting transcriptions is confusing and… Getting transcriptions is confusing and wastes time when there is more than one order. There's no way to tell one order from another. Orders contain file numbers but it's meaningless to customers. It would help if you included customer-given file names or notes in the order summary or email notice. Thx.

Customer service responses are prompt and knowledgeable Transcribe.com representatives were guided me through the request process and sent useful updates. Sending materials via URL is extremely convenient for our workflow and the order tracking area of the site is great for keeping tabs on projects. It would be great if multiple user accounts that are all part of the same organization could share the same order tracking system.

Great quality, price, turnaround time. Nicely done! Will use again. Rev Marketing 2U Inc. and Go2Karate.com had five (5) 30-45 phone interviews for feature stories transcribed verbatim in 7 days. A thorough review revealed only a handful of words had been misunderstood. It was so simple to upload the files, get the price quote, place the order, and receive the Word docs returned when and as promised. Highly recommend!