AWESOME The customer service is fantastic. Great responses and quick responses. Thank you so much!! Good customer service is rare these days but you guys ROCK!!

A waste of time I called e-rackonline to check the availability of a forklift work platform, the salesman told me if I ordered the item that day, it would arrive to my shop in about 2-3 weeks. I purchased it online and 3 days later the "Accounts Manager" emailed me and told me that he canceled my order because there was a 6 month bank order on this item. I called him to see if he could find me another work platform and he said he would send me some information right over...that was 2 days ago...and now I get this email thanking me for my purchase...so now I have to go through the process of making sure my company doesn't pay for something were not going to get...

Wonderful salesman awful service. Items still not here after almost 3 weeks! Ordered Anti-fatigue mats for Bike tech who desperately needs them. Mats still not here and it's been almost 3 weeks. That's unacceptable. I would like refund on the shipping.

The e-net shopping experience was OK The e-net shopping experience was OK, but during check-out I was given a $ amount as to what I owed, so, i arranged with my credit card company to pay that amount ... But, the total amount was actually more than I had arranged for, so, when your company tried to collect, my bank considered it as a fraudulent amount and would not allow the transaction to complete. Now, you lost a sale and I wasted my time spent on your web-site.

Have been waiting for this order for 3 … Have been waiting for this order for 3 weeks. Continue to make excuses and delay shipment every time I check on the status of the order. Customer service is disorganized and not very helpful. Will be looking elsewhere for these products next time.