
Blake H
GBI was so confused? I was so confused. I place my order and I wasn’t given a shipping total until 3 days later when I practically begged for it as I was emailing back and forth with someone. The total order was a little over $400 but the final shipping came to like $240 so I ultimately told him to cancel my order which he did. It’s seems like they have good stuff at decent prices but there business processes are very out of date.

Greg Sheets
GBI had ordered 4 wardrobe cabinets when … I had ordered 4 wardrobe cabinets when the cabinets arrived the the 3 point locking rod assembly was missing on all 4 of the cabinets. Now I have 4 cabinets that I can do nothing with. I tried emailing customer service about my issue and have not received any email or information back.

Craig Girouard
GBTerrible Customer Service When you buy something, you cant find out how much the shipping is until you have already paid for it. They sent me the wrong part and expected me to pay for return shipping and a restocking fee. Text back and forth for a week, with no results. Will never use them again.

Customer :Chance R.
GBI could not be more disappointed!! I could not be more disappointed with this company! I ordered a month ago and they still have not shipped the products that I ordered. When I contacted them about what was going on they just passed the blame down the line and took no responsibility for the delay! I gave them a few more days to get it figured out or I will be requesting a full refund. At this point i feel like they just stole my money with no plans on sending me anything, I'm sure thats not the case but that's sure as hell how it feels!! I would recommend taking your business else where and order nothing from this company!!!!

Customer
GBThe product was quality, lacked shipment tracking info. The product was quality. The biggest issue was: I didn't know where the product was, when it was shipped or predicted to be delivered. I,don't like leaving items on the front door. I contacted the seller about tracking information & got a tottly eronious answer with no follow up as indicated.