Great Resource This website and this company have been ideal for our material handling needs. When we need a specifically sized load strap, I order it here and it comes within a week or two. Only complaint is that it sometimes takes a while to get the quote. Once quote received and accepted process is quick and painless. Products are well made and better than expected in terms of quality.

On 07/26/2022 I order a bin shelf price… On 07/26/2022 I order a bin shelf price was 381And some change or so it said out the door. Shipping was $0 never said it would be calculated later or added later or anything. So I thought it was a good deal. Clicked purchases and in a couple hours I get a email conformation of the purchase for $631. Besucase shipping was $250. I emediatly called to cancel they said they would take care of it. Next day I get a call from a sales person saying their is a 25% cancellation fee. I told him he was crazy. Anyway what he’s out for this comapany they get you on the freight and the problem is it doesn’t tell you shipping will be charged they just do it and your out 25% minimum if you cancel. Because I clicked on the purchase on $381.00 but never agreed to the shipping charge I will definetly be disputing this one.

AWESOME The customer service is fantastic. Great responses and quick responses. Thank you so much!! Good customer service is rare these days but you guys ROCK!!

Oil Absorbent Socks Ordered a case of oil absorbent socks and after the shipping arrangements were done, it was sent out quickly. The socks work nicely for skimming off oil that is floating on the surface of the water without collecting water in them. Good products, fast shipping.....will order from this company again.

A waste of time I called e-rackonline to check the availability of a forklift work platform, the salesman told me if I ordered the item that day, it would arrive to my shop in about 2-3 weeks. I purchased it online and 3 days later the "Accounts Manager" emailed me and told me that he canceled my order because there was a 6 month bank order on this item. I called him to see if he could find me another work platform and he said he would send me some information right over...that was 2 days ago...and now I get this email thanking me for my purchase...so now I have to go through the process of making sure my company doesn't pay for something were not going to get...