The product was quality, lacked shipment tracking info. The product was quality. The biggest issue was: I didn't know where the product was, when it was shipped or predicted to be delivered. I,don't like leaving items on the front door. I contacted the seller about tracking information & got a tottly eronious answer with no follow up as indicated.

I am chopped liver. I was informed that one of the items I ordered is discontinued. I suggest updating the website. The company cancelled the order, since it was just shy of half a $500 minimum order they require. So much for any future orders with me, there are plenty of other companies that are pleased with any size order, if even $1.

THIS PLACE IS A SCAM AND A RIP OFF THIS PLACE IS A SCAM AND A RIP OFF. MY ORDER CONFIRMATION SAID $27.89 WAS THE TOTAL, WITH FREE SHIPPING. THEN I GET AN EMAIL "RECEIPT" FROM E-RACKONLINE FOR $62.64. AFTER RESEARCHING, I FIND THAT E-RACK IS RELATED TO MATERIAL SOLUTIONS HANDLING. MATERIAL HANDLING SOLUTIONS WAS NOT MENTIONED ANYWHERE ON THE EMAILED "RECEIPT". I CALLED TO DISPUTE THE CHARGES AND WAS TOLD THAT THE DIFFERNCE WAS SHIPPING COSTS, WHEN I ARGUED, I WAS TOLD I HAD TO EMAIL ANDREW@E-RACKONLINE. SO, I DID, TELLING HIM I WANTED A SHIPPING LABEL FOR RETURNING THEIR PRODUCT BECAUSE, HAD I KNOWN IT WOULD BE THAT MUCH FOR SHIPPING, I WOULD NEVER HAVE PLACED THE ORDER. HIS ONE LINE RESPONSE WAS "SORRY WE DON'T DO THAT THANKS FOR YOUR ORDER". SINCE, I HAVE FOUND COUNTLESS REVIEWS FROM PEOPLE THAT HAVE HAD THE EXACT SAME EXPERIENCE THAT I HAD. THIS PLACE NEEDS TO BE RUN OUT OF BUSINESS!! DON'T ORDER FROM THEM!!!

POOR CUSTOMER SERVICE! The salesman was given the dimensions… The salesman was given the dimensions of our opening, and I asked it the unit I was wanting to purchase would fit, and he said "it should", so I purchased the shelving unit to later fond out it would not fit. This company offered nothing to help. I'm stuck with a worthless shelving unit that will not fit in my space! I'll not make this mistake again!

Oil Absorbent Socks Ordered a case of oil absorbent socks and after the shipping arrangements were done, it was sent out quickly. The socks work nicely for skimming off oil that is floating on the surface of the water without collecting water in them. Good products, fast shipping.....will order from this company again.