POOR CUSTOMER SERVICE! The salesman was given the dimensions… The salesman was given the dimensions of our opening, and I asked it the unit I was wanting to purchase would fit, and he said "it should", so I purchased the shelving unit to later fond out it would not fit. This company offered nothing to help. I'm stuck with a worthless shelving unit that will not fit in my space! I'll not make this mistake again!

On 07/26/2022 I order a bin shelf price… On 07/26/2022 I order a bin shelf price was 381And some change or so it said out the door. Shipping was $0 never said it would be calculated later or added later or anything. So I thought it was a good deal. Clicked purchases and in a couple hours I get a email conformation of the purchase for $631. Besucase shipping was $250. I emediatly called to cancel they said they would take care of it. Next day I get a call from a sales person saying their is a 25% cancellation fee. I told him he was crazy. Anyway what he’s out for this comapany they get you on the freight and the problem is it doesn’t tell you shipping will be charged they just do it and your out 25% minimum if you cancel. Because I clicked on the purchase on $381.00 but never agreed to the shipping charge I will definetly be disputing this one.

I could not be more disappointed!! I could not be more disappointed with this company! I ordered a month ago and they still have not shipped the products that I ordered. When I contacted them about what was going on they just passed the blame down the line and took no responsibility for the delay! I gave them a few more days to get it figured out or I will be requesting a full refund. At this point i feel like they just stole my money with no plans on sending me anything, I'm sure thats not the case but that's sure as hell how it feels!! I would recommend taking your business else where and order nothing from this company!!!!

Poor Product Experience but Great Customer Experience The reason I am rating this a three is because the first item we requested to purchase was discontinued. To follow that, the second item we requested to purchase was not in stock however, our customer service rep, Ivan, was very helpful in locating a new item for us. We appreciated the service he provided us and we would absolutely use them again although we didn't purchase the product through them. My advice would be to thoroughly read through the fine print on every product they offer.

I had ordered 4 wardrobe cabinets when … I had ordered 4 wardrobe cabinets when the cabinets arrived the the 3 point locking rod assembly was missing on all 4 of the cabinets. Now I have 4 cabinets that I can do nothing with. I tried emailing customer service about my issue and have not received any email or information back.