Class Act The first positive review I gave you was on a Quick Spark survey, Prices, selection and customer service. They have a good thing going on over there. I enjoyed my ordering experience. Thank you Andrew and Daniel!

On 07/26/2022 I order a bin shelf price… On 07/26/2022 I order a bin shelf price was 381And some change or so it said out the door. Shipping was $0 never said it would be calculated later or added later or anything. So I thought it was a good deal. Clicked purchases and in a couple hours I get a email conformation of the purchase for $631. Besucase shipping was $250. I emediatly called to cancel they said they would take care of it. Next day I get a call from a sales person saying their is a 25% cancellation fee. I told him he was crazy. Anyway what he’s out for this comapany they get you on the freight and the problem is it doesn’t tell you shipping will be charged they just do it and your out 25% minimum if you cancel. Because I clicked on the purchase on $381.00 but never agreed to the shipping charge I will definetly be disputing this one.

A waste of time I called e-rackonline to check the availability of a forklift work platform, the salesman told me if I ordered the item that day, it would arrive to my shop in about 2-3 weeks. I purchased it online and 3 days later the "Accounts Manager" emailed me and told me that he canceled my order because there was a 6 month bank order on this item. I called him to see if he could find me another work platform and he said he would send me some information right over...that was 2 days ago...and now I get this email thanking me for my purchase...so now I have to go through the process of making sure my company doesn't pay for something were not going to get...

Order cancelled without notification >:( I had ordered my product in May and I had checked the status for a few days. Waited. Waited. Waited some more. On June 30, I finally called to find out where my order is and checked the status page again. Without notification, my order was cancelled. I did not request cancellation and am disappointed that the company did not post an email explaining the cancellation.

POOR CUSTOMER SERVICE! The salesman was given the dimensions… The salesman was given the dimensions of our opening, and I asked it the unit I was wanting to purchase would fit, and he said "it should", so I purchased the shelving unit to later fond out it would not fit. This company offered nothing to help. I'm stuck with a worthless shelving unit that will not fit in my space! I'll not make this mistake again!