Terrible Customer Service When you buy something, you cant find out how much the shipping is until you have already paid for it. They sent me the wrong part and expected me to pay for return shipping and a restocking fee. Text back and forth for a week, with no results. Will never use them again.

I sent a message through the website… I sent a message through the website portal requesting specific product information and have yet to hear back. About 2 weeks ago now. Perhaps they busy with existing customers and are not able to address potential new ones. Sending update as fair is fair... and diligent response is probably as important as the product being sold. As I cannot yet speak to the ordering and procurement process however their handling of this post gets a full positive reply. I will being reaching out via telephone.

The e-net shopping experience was OK The e-net shopping experience was OK, but during check-out I was given a $ amount as to what I owed, so, i arranged with my credit card company to pay that amount ... But, the total amount was actually more than I had arranged for, so, when your company tried to collect, my bank considered it as a fraudulent amount and would not allow the transaction to complete. Now, you lost a sale and I wasted my time spent on your web-site.

Great Resource This website and this company have been ideal for our material handling needs. When we need a specifically sized load strap, I order it here and it comes within a week or two. Only complaint is that it sometimes takes a while to get the quote. Once quote received and accepted process is quick and painless. Products are well made and better than expected in terms of quality.

Order cancelled without notification >:( I had ordered my product in May and I had checked the status for a few days. Waited. Waited. Waited some more. On June 30, I finally called to find out where my order is and checked the status page again. Without notification, my order was cancelled. I did not request cancellation and am disappointed that the company did not post an email explaining the cancellation.