Overall my experience with Infotouch… Overall my experience with Infotouch has been positive. The team has been an absolute pleasure to work with. They are quick to respond to issues and actively listen to concerns. The system has helped streamline our transactions. Transactions have been streamlined compared to our previous system.

Extremely poor technical support Extremely poor technical support. Called numerous times and left tons of messages. No calls back, couldn't reach anybody.

Horrible They were great answering the phone and questions and very prompt, UNTIL, I signed and agreement. Then no one and I mean NO one answered the phone, rarely did I get a return call. The only thing I did get was excuses about why my system, that I was paying for was not ready to set up or it was ready to install just needing to get some one out there. A year later, canceled the order and now I am trying to get my money back, but still no phone calls answered lawyer has sent a letter and they will not even answer calls from the finance company (that they work with all the time).

I called my CC processing company… I called my CC processing company Worldpay to close my account. I was informed that I would have to go through InfoTouch. I have never had any dealing with InfoTouch. They did not sell me my pos equipment nor service same. Until this point I had never heard of InfoTouch. I suggest that they are crooked in their business dealings. Prove me wrong. You do not answer phone calls at any of your numbers or extensions.

I haven't been with infotouch on a one… I haven't been with infotouch on a one to one basis for long only about a year,(we had gone thru a second party for about 8 years) but Alden has been most helpful and is always quick to respond to my questions and I really appreciate that in a service. Here's to many more years together.