Overall I have been very pleased Overall I have been very pleased. At times, I have had getting in touch with someone after normal business hours, which creates a problem as my business operates nights and weekends

Working with InfoTouch has been a good… Working with InfoTouch has been a good experience. Only reason they don't get 5 stars is because their Tech Support isn't always available the exact moment you need help. With doing a lot of weekend hours with the POS machines, getting in touch with someone during that time is not very convenient, especially when you have customers waiting. Other than that, great company to do business with!

We are happy with the Info Touch POS… We are happy with the Info Touch POS terminals. We have had them for a few years now without any major problems.

Horrible They were great answering the phone and questions and very prompt, UNTIL, I signed and agreement. Then no one and I mean NO one answered the phone, rarely did I get a return call. The only thing I did get was excuses about why my system, that I was paying for was not ready to set up or it was ready to install just needing to get some one out there. A year later, canceled the order and now I am trying to get my money back, but still no phone calls answered lawyer has sent a letter and they will not even answer calls from the finance company (that they work with all the time).

The service representatives I deal with… The service representatives I deal with whenever I call are polite, patient and always have a solution. They call back when they say they will. Technicians walk with me through my concerns and are knowledgeable and listen thoroughly.