Bill Bouchard
GBIts funny using this system for about 2… Its funny using this system for about 2 years. Anytime I need help tryng to get a hold of a live person is non existent, and if so they switch you over to a rabbit hole to someone who never answers. They always say sorry wrong dept will switch you over lol. I had to renew My license and followed the instructions on the screen to call and advisor for a code. No one there. Shortly after I did get an email with the code and seems to be ok for now. I emailed back to thank them , the repy was dont respond to us here . If you are used to awesome customer service stay away from this platform.
Debbie
GBI haven't been with infotouch on a one… I haven't been with infotouch on a one to one basis for long only about a year,(we had gone thru a second party for about 8 years) but Alden has been most helpful and is always quick to respond to my questions and I really appreciate that in a service. Here's to many more years together.
Betty
GBWe are happy with the Info Touch POS… We are happy with the Info Touch POS terminals. We have had them for a few years now without any major problems.
J Perry Barker
GBI called my CC processing company… I called my CC processing company Worldpay to close my account. I was informed that I would have to go through InfoTouch. I have never had any dealing with InfoTouch. They did not sell me my pos equipment nor service same. Until this point I had never heard of InfoTouch. I suggest that they are crooked in their business dealings. Prove me wrong. You do not answer phone calls at any of your numbers or extensions.
NICK
GBI love this system works perfect you… I love this system works perfect you can do so much in it. And the only thing i dont like its not cloud base system eveything else so perfect.. and customer support its way better than any other company.