John Carroll
GBOverall I have been very pleased Overall I have been very pleased. At times, I have had getting in touch with someone after normal business hours, which creates a problem as my business operates nights and weekends
Joaquin Moncada
GBBad technical support We was working with this software for more than 1 year and technical support is so slowly to attend your problem. You must first send an email and then they will contact you. They don't work on weekends so if you have a problem you have to have a plan B. In my case this weekend was large for the labor day I started with the "license problem" on 1th September and it's almost 10 am on the third day of September and nobody help me yet. I just received an apologize. Just imagine you can't open your store for 2 days just because you got a license error.......and you don't owe nothing.
Marion Morris
GBOut of State Set Up We had a very supportive team helping us set up the system. They responded to issues speedily and with professionalism. Considering that everything had to be done over the phone, they did an excellent job overcoming the geographic challenges. They would have had five stars except for the hours of availability: Theirs's is not a 24 hours support line. So any crisis that occurred outside of office hours did not receive their attention until the next business day. Otherwise, they were a great team, always very friendly and encouraging and I would definitely recommend them.
Kellie Lehn
GBFantastic! Info Touch has been a vital asset to our new company. The expertise and "patience" of their staff has helped us to develop a system that works amazingly. We are beyond thankful for Danny Aspan, Joe and Brian!
Denise-Wisconsin River Meats
GBWisconsin River Meats is more than pleased with InfoTouch! Wisconsin River Meats is more than pleased with Info Touch! Their software, hardware and amazing support team have been an integral part of our meat processing, Sausage production, retail, wholesale and catering business for over five years. The ease of use and reliability of the POS system is fantastic. The software covers all facets of our business with the touch of a screen; from scheduling and time clocks to inventory and checkout. We are excited to continue our journey with Info Touch and their team for years to come as we continue to grow and look forward to expanding and upgrading our system in the near future.