Cordray's Processing
GBInfoTouch has provided excellent… InfoTouch has provided excellent customer service and tech support assistance in my first year with them. They've worked with me to provide many specialized features I've needed for my small butcher shop and store.
Betty
GBWe are happy with the Info Touch POS… We are happy with the Info Touch POS terminals. We have had them for a few years now without any major problems.
Kevin Senkevech
GBInfoTouch’s crawl to success An in-depth review. Pros: 1. Infotouch has a lot of features that the more modern POS do not have. Straight and simple why we picked them. 2. Good touch screen support. 3. Has a ton of options and improvements that customers have asked for over the years 4. An American small business that is trying to improve. 5. Good chip card integration 6. Good technical support. Negatives 1. Terrible GUI look, needs modern rewrite 2. Small bugs and limitations on features that could be expanded. 3. It’s not a onetime cost, yearly fees which just reinforce the need of a GUI rewrite since is essentially a subscription service. 4. Software security is very dubious. Very hard to lockdown any computer without Infotouch stopping. You should be able to have firewalls enabled on all programs. POS are no exception.
J Perry Barker
GBI called my CC processing company… I called my CC processing company Worldpay to close my account. I was informed that I would have to go through InfoTouch. I have never had any dealing with InfoTouch. They did not sell me my pos equipment nor service same. Until this point I had never heard of InfoTouch. I suggest that they are crooked in their business dealings. Prove me wrong. You do not answer phone calls at any of your numbers or extensions.
Donald Jackson
GBOverall my experience with Infotouch… Overall my experience with Infotouch has been positive. The team has been an absolute pleasure to work with. They are quick to respond to issues and actively listen to concerns. The system has helped streamline our transactions. Transactions have been streamlined compared to our previous system.