InfoTouch Corporation

10226 San Pedro Ave. Suite 125, 78212, San Antonio, United States
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3.40
Based on 20 Reviews

5

35.00%

4

30.00%

3

5.00%

2

0.00%

1

30.00%
About InfoTouch Corporation

The same powerful solution running large enterprises, affordably scaled to smaller businesses. infoTouch Corporation, in San Antonio, Texas, has led the industry in developing comprehensive point-of-sale technology for specialty retailers, and service industry businesses since its inception in 1986. All software applications are developed for retail specialty merchants and service industry professionals. Products are sold nationwide directly and through a channel of highly qualified third-party distributors. Learn more about the industries that we serve SKU-Based Retail Spirits Thrift Butcher Vape/Smoke Garden Center

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Theresa
GB

The service representatives I deal with… The service representatives I deal with whenever I call are polite, patient and always have a solution. They call back when they say they will. Technicians walk with me through my concerns and are knowledgeable and listen thoroughly.

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John Carroll
GB

Overall I have been very pleased Overall I have been very pleased. At times, I have had getting in touch with someone after normal business hours, which creates a problem as my business operates nights and weekends

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Kevin Senkevech
GB

InfoTouch’s crawl to success An in-depth review. Pros: 1. Infotouch has a lot of features that the more modern POS do not have. Straight and simple why we picked them. 2. Good touch screen support. 3. Has a ton of options and improvements that customers have asked for over the years 4. An American small business that is trying to improve. 5. Good chip card integration 6. Good technical support. Negatives 1. Terrible GUI look, needs modern rewrite 2. Small bugs and limitations on features that could be expanded. 3. It’s not a onetime cost, yearly fees which just reinforce the need of a GUI rewrite since is essentially a subscription service. 4. Software security is very dubious. Very hard to lockdown any computer without Infotouch stopping. You should be able to have firewalls enabled on all programs. POS are no exception.

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Bill Bouchard
GB

Its funny using this system for about 2… Its funny using this system for about 2 years. Anytime I need help tryng to get a hold of a live person is non existent, and if so they switch you over to a rabbit hole to someone who never answers. They always say sorry wrong dept will switch you over lol. I had to renew My license and followed the instructions on the screen to call and advisor for a code. No one there. Shortly after I did get an email with the code and seems to be ok for now. I emailed back to thank them , the repy was dont respond to us here . If you are used to awesome customer service stay away from this platform.

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NICK
GB

I love this system works perfect you… I love this system works perfect you can do so much in it. And the only thing i dont like its not cloud base system eveything else so perfect.. and customer support its way better than any other company.

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