William Stockton
GBOne and half months after implementing… One and half months after implementing InfoTouch, a few minor glitches that are being supported in a professional manner at this time. I believe that different businesses bring other challenges to InfoTouch, which they are not afraid to take on and help modernize the system. Would like to see reports able to filter and query for more depth data. Would like to see InfoTouch work smoother with other accounting software, and for InfoTouch to offer other alternatives to merchant services. Overall great group of individuals to work with and excited on future use.
Debbie
GBI haven't been with infotouch on a one… I haven't been with infotouch on a one to one basis for long only about a year,(we had gone thru a second party for about 8 years) but Alden has been most helpful and is always quick to respond to my questions and I really appreciate that in a service. Here's to many more years together.
Tuan Duong
GBThey will abandone you. I have been installing Point of Sales Systems since 1995. Recently I had a customer who need to be upgraded to a current version of the software. The customer paid for their yearly subscription back on November of 2022. I should be valid till November of 2023. In July InfoTouch sent a expiration with a end of life for the version that my client was on. The software would shutdown and be unusable. They would not honor their subscription to November. Now the customer has been without a system for several month. I have tried to call many times. When I did get someone, I was told I would be called right back. No call back. They initially said that they would not update the customer. After some conversation and paperwork, they said that they would..... Nothing. They pretty much abandoned the customer and me as a dealer. They will not call back. This software is dated. It is very clunky. Don't buy. The software has changed hands and they have not done much to the functionality of the software for over a decade. T
Betty
GBWe are happy with the Info Touch POS… We are happy with the Info Touch POS terminals. We have had them for a few years now without any major problems.
Donald Jackson
GBOverall my experience with Infotouch… Overall my experience with Infotouch has been positive. The team has been an absolute pleasure to work with. They are quick to respond to issues and actively listen to concerns. The system has helped streamline our transactions. Transactions have been streamlined compared to our previous system.