Cars.com Helped me Pick me New Car Cars.com's plethora of information allowed me to research cars, research dealers and eventually purchase a car.

Cars.com - Zero Stars! Cars.com has very poor customer service and generates very few good leads. We ran into several issues where deleted/sold vehicles would show back up for sale on their website out of the blue. We could not see them, remove them, or delete them from the backend where we have previously marked them sold. All requests to have them removed were ignored. This created confusion and made some customers angry. Hajreta Kadic in accounts receivable needs to be replaced with someone more competent and friendly. Julia Zayed as an account representative is worthless.

Account locked without info I signed up to sell my car, then my account got locked without any information or communication. After several days of trying to reach them I've given up and I now sold my car on autotrader.

BMW Mini - or NOT? When I bought my new Mini I was very disappointed to find that I was also expected to buy a new phone. Nothing in the glossy advertising mention that the on-board satnav does not operate with an android phone so presumably you are expected to buy a new iPhone at the same time

Feeling confident in my purchase Buying a car had me at wits end until I checked out cars.com both the guys went above and beyond to accomplish me owning a great car I'm so pleased with the price the dependability customer service and genuine care leaving no room for doubt that I made the right choice thanks guys you rock what you do I love my 2008 Toyota Corolla