Buffer

San Francisco, United States
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2.40
Based on 20 Reviews

5

20.00%

4

5.00%

3

10.00%

2

25.00%

1

40.00%
About Buffer

Buffer is an intuitive, streamlined social media management platform trusted by brands, businesses, agencies, and individuals to help drive meaningful engagement and results on social media. We have a suite of products for publishing, engagement, analytics, and team collaboration. Our products are carefully considered and highly refined in order to help social media marketers and teams work more efficiently and effectively. Buffer is a team of real people, aligned in common values. Being a Buffer customer should feel like you have a whole team of people cheering for you. We want to see you succeed on social!

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Melda Karaçelik
TR

Best Customer Services We started to work with Buffer before 1 month. And system working very cool and easy. We solve our social media management problem with Buffer service. Also last week we live little bit problem and day solve in 1 hour only. They have very fast for customer services. Thanks Buffer team we will work more together. We are so happy and we can advice for everybody. Thanks CEO at Decocre Melda Karaçelik

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Lucas D'Abate
AR

Great support and care for everyone I am a free user, and I've been talking to their support team for about a week about an issue I was having with video codecs. While I'm not able to get a premium subscription yet, I just wanted to attest to their great support team who will take the time to even help us free users. I'm satisfied with my experience so far.

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K. Dreißig
DE

Full of bugs Full of bugs. Since months. So anoying when i try to plan posts by using time slots and the tool does not apply those times, probably because of badly set event Listeners. not worth the money in my opinion.

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Vincent Huisman
NL

Buffer is unreliable Core features are unreliable. It works well in theory, but the main reason you buy buffer is for scheduling, which does not work properly. Posts often fail to posts without any clear reason why, so often, in fact, that the entire purpose of staying with buffer comes into question. We still have to manually posts ad hoc when a post fails, so it does not save us much time and causes internal frustration on a weekly basis because we have to quickly manually upload it from home. I have two businesses I use buffer for with multiple platforms attached. Issues occur with both and on different platforms (Instagram, FB, Linkedin) Support is useless. They just blame the platform and ask you to repost it. I, and my colleagues, have reported the failed posts dozens of times, it's useless. The repost feature fails as well. You can schedule a repost with one click, but it often fails. The images somehow get deloaded, and you have to manually re-upload them.

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SSS
CA

Save money and look elsewhere Save money and look elsewhere, it's so buggy, slow, ALWAYS errors with Buffer, you always need to refresh connections, there's just so many problems with this platform I don't know where to begin.... I am saving more time just posting directly on social media

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