Advice for new customers -> Advice for new customers -> Buffer will charge you for a full year of publish and analyse, even if you think you've changed it to monthly. This is the only subscription I've seen that enrolls you onto yearly automatically, very shady. Recommendation for Buffer: Don't auto-enrol trials onto the yearly plan and don't auto-subscribe trial users onto the analyze plan. Most people just want the publishing plan and they will forget to cancel analyze as they never signed up for it. Thanks,

Save money and look elsewhere Save money and look elsewhere, it's so buggy, slow, ALWAYS errors with Buffer, you always need to refresh connections, there's just so many problems with this platform I don't know where to begin.... I am saving more time just posting directly on social media

Buffer is unreliable Core features are unreliable. It works well in theory, but the main reason you buy buffer is for scheduling, which does not work properly. Posts often fail to posts without any clear reason why, so often, in fact, that the entire purpose of staying with buffer comes into question. We still have to manually posts ad hoc when a post fails, so it does not save us much time and causes internal frustration on a weekly basis because we have to quickly manually upload it from home. I have two businesses I use buffer for with multiple platforms attached. Issues occur with both and on different platforms (Instagram, FB, Linkedin) Support is useless. They just blame the platform and ask you to repost it. I, and my colleagues, have reported the failed posts dozens of times, it's useless. The repost feature fails as well. You can schedule a repost with one click, but it often fails. The images somehow get deloaded, and you have to manually re-upload them.

Buffer is the best social media scheduling service I've used Buffer is the best social media apps/services I've ever used. I'm surprised to see so many negative reviews. I'm a social media manager and manage a range of profiles for clients across the main social media platforms. Buffer is phenomenal at scheduling and publishing content, reliably and consistently. Their customer support is the best from any company/service I've used, with quick replies and plenty of back and forth to investigate issues. Sometimes I run into issues that cause hiccups where a post will not publish for some reason, but that can be expected with the ever-changing social media platforms out there. Currently, as of writing, January 2024, I would say the service is very reliable and working as expected. I pay monthly, and have done for about 3 years.

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