Buffer is the best social media scheduling service I've used Buffer is the best social media apps/services I've ever used. I'm surprised to see so many negative reviews. I'm a social media manager and manage a range of profiles for clients across the main social media platforms. Buffer is phenomenal at scheduling and publishing content, reliably and consistently. Their customer support is the best from any company/service I've used, with quick replies and plenty of back and forth to investigate issues. Sometimes I run into issues that cause hiccups where a post will not publish for some reason, but that can be expected with the ever-changing social media platforms out there. Currently, as of writing, January 2024, I would say the service is very reliable and working as expected. I pay monthly, and have done for about 3 years.

Buffer is unreliable Core features are unreliable. It works well in theory, but the main reason you buy buffer is for scheduling, which does not work properly. Posts often fail to posts without any clear reason why, so often, in fact, that the entire purpose of staying with buffer comes into question. We still have to manually posts ad hoc when a post fails, so it does not save us much time and causes internal frustration on a weekly basis because we have to quickly manually upload it from home. I have two businesses I use buffer for with multiple platforms attached. Issues occur with both and on different platforms (Instagram, FB, Linkedin) Support is useless. They just blame the platform and ask you to repost it. I, and my colleagues, have reported the failed posts dozens of times, it's useless. The repost feature fails as well. You can schedule a repost with one click, but it often fails. The images somehow get deloaded, and you have to manually re-upload them.

Best Customer Services We started to work with Buffer before 1 month. And system working very cool and easy. We solve our social media management problem with Buffer service. Also last week we live little bit problem and day solve in 1 hour only. They have very fast for customer services. Thanks Buffer team we will work more together. We are so happy and we can advice for everybody. Thanks CEO at Decocre Melda Karaçelik

i got hacker after login in buffer -

Full of bugs Full of bugs. Since months. So anoying when i try to plan posts by using time slots and the tool does not apply those times, probably because of badly set event Listeners. not worth the money in my opinion.