Buffer

San Francisco, United States
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2.40
Based on 20 Reviews

5

20.00%

4

5.00%

3

10.00%

2

25.00%

1

40.00%
About Buffer

Buffer is an intuitive, streamlined social media management platform trusted by brands, businesses, agencies, and individuals to help drive meaningful engagement and results on social media. We have a suite of products for publishing, engagement, analytics, and team collaboration. Our products are carefully considered and highly refined in order to help social media marketers and teams work more efficiently and effectively. Buffer is a team of real people, aligned in common values. Being a Buffer customer should feel like you have a whole team of people cheering for you. We want to see you succeed on social!

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Firework
GB

Disappointed in Buffer Disappointed in Buffer, I setup scheduled posts, some where posted, but if I chose to delete a post or move it to a different day, it was posted on both days. App doesn’t sync with the website unless you keep closing it down or refreshing the page. The also appear to have a lot of problems posting short 20-30 second videos to Instagram. Receive email saying post has gone, but it hasn’t. So I do not recommend Buffer as a reliable source to social media scheduling management.

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Mark
GB

Buffer is the best social media scheduling service I've used Buffer is the best social media apps/services I've ever used. I'm surprised to see so many negative reviews. I'm a social media manager and manage a range of profiles for clients across the main social media platforms. Buffer is phenomenal at scheduling and publishing content, reliably and consistently. Their customer support is the best from any company/service I've used, with quick replies and plenty of back and forth to investigate issues. Sometimes I run into issues that cause hiccups where a post will not publish for some reason, but that can be expected with the ever-changing social media platforms out there. Currently, as of writing, January 2024, I would say the service is very reliable and working as expected. I pay monthly, and have done for about 3 years.

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Sammy Taylor
US

TERRIBLE TERRIBLE - I can't even post because the UI is so bad. Waste of money. Also, their Get in touch button on the website does nothing so you can't contact customer support.

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Contact MONSIEUR BORIS NEDELTC
ES

I have just seen the reviews of Buffer… I have just seen the reviews of Buffer here in Trustpilot unfortunately. I paid the subscription and the product is broken. Sorry to be hard. I did not use the product for 1 year and when I asked to get a refund they said no. Poor product, poor customer support. Run away 🏃‍♂️ and use a better product. Don’t use Buffer in my opinion except you are okay to spend a lot of time to parameter the product and have a bad experience. Good luck and good bye Buffer ✌️

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TheJuZShoW Music
AU

Very Missleading. Very Missleading. I thought I could use one account for each 3 platforms and then I saw I could add multiple profiles for each 3 platforms. I know it sounds weird. But the language of the service isn't clear and does not do what it is promised.

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