Full of bugs Full of bugs. Since months. So anoying when i try to plan posts by using time slots and the tool does not apply those times, probably because of badly set event Listeners. not worth the money in my opinion.

Buffer is the best social media scheduling service I've used Buffer is the best social media apps/services I've ever used. I'm surprised to see so many negative reviews. I'm a social media manager and manage a range of profiles for clients across the main social media platforms. Buffer is phenomenal at scheduling and publishing content, reliably and consistently. Their customer support is the best from any company/service I've used, with quick replies and plenty of back and forth to investigate issues. Sometimes I run into issues that cause hiccups where a post will not publish for some reason, but that can be expected with the ever-changing social media platforms out there. Currently, as of writing, January 2024, I would say the service is very reliable and working as expected. I pay monthly, and have done for about 3 years.

Advice for new customers -> Advice for new customers -> Buffer will charge you for a full year of publish and analyse, even if you think you've changed it to monthly. This is the only subscription I've seen that enrolls you onto yearly automatically, very shady. Recommendation for Buffer: Don't auto-enrol trials onto the yearly plan and don't auto-subscribe trial users onto the analyze plan. Most people just want the publishing plan and they will forget to cancel analyze as they never signed up for it. Thanks,

Disappointed in Buffer Disappointed in Buffer, I setup scheduled posts, some where posted, but if I chose to delete a post or move it to a different day, it was posted on both days. App doesn’t sync with the website unless you keep closing it down or refreshing the page. The also appear to have a lot of problems posting short 20-30 second videos to Instagram. Receive email saying post has gone, but it hasn’t. So I do not recommend Buffer as a reliable source to social media scheduling management.

I am astonished these folks are still in business Giving Buffer one star is really way too generous. They provide no way to get in contact by phone. This "small, remote team that is distributed globally," apparently doesn't receive any training except for how to upsell. They don't READ my messages, and certainly don't address my issue. I've submitted two tickets and had multiple email exchanges with various staff in an attempt to get a simple matter resolved, which never resolves. I either get a long email directing me to take multiple steps to buy a bigger account, or the customer service rep doesn't READ my email thus doesn't answer my question or help me. Terrible, terrible customer service. Truly the WORST customer service experience I've ever had.