Buffer

San Francisco, United States
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2.40
Based on 20 Reviews

5

20.00%

4

5.00%

3

10.00%

2

25.00%

1

40.00%
About Buffer

Buffer is an intuitive, streamlined social media management platform trusted by brands, businesses, agencies, and individuals to help drive meaningful engagement and results on social media. We have a suite of products for publishing, engagement, analytics, and team collaboration. Our products are carefully considered and highly refined in order to help social media marketers and teams work more efficiently and effectively. Buffer is a team of real people, aligned in common values. Being a Buffer customer should feel like you have a whole team of people cheering for you. We want to see you succeed on social!

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Melda Karaçelik
TR

Best Customer Services We started to work with Buffer before 1 month. And system working very cool and easy. We solve our social media management problem with Buffer service. Also last week we live little bit problem and day solve in 1 hour only. They have very fast for customer services. Thanks Buffer team we will work more together. We are so happy and we can advice for everybody. Thanks CEO at Decocre Melda Karaçelik

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AJ McCaw
GB

Advice for new customers -> Advice for new customers -> Buffer will charge you for a full year of publish and analyse, even if you think you've changed it to monthly. This is the only subscription I've seen that enrolls you onto yearly automatically, very shady. Recommendation for Buffer: Don't auto-enrol trials onto the yearly plan and don't auto-subscribe trial users onto the analyze plan. Most people just want the publishing plan and they will forget to cancel analyze as they never signed up for it. Thanks,

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Jeffery Saint
GB

Dealing with Buffer has been fantastic 10/10 Honestly dealing with buffer over the last couple of months has been fantastic. As a social media marketer for Verizon I have been able to use this for a variety of different projects and it really saves time, energy and stress. Small monthly payment is nothing compared to the hundreds of hours and dollars you would save! Great software that helped me so much here in the UK

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K. Dreißig
DE

Full of bugs Full of bugs. Since months. So anoying when i try to plan posts by using time slots and the tool does not apply those times, probably because of badly set event Listeners. not worth the money in my opinion.

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Ian
GB

Disappointing results Buffer has been good, up until now. I haven't been able to get in for over two days. Contacted over Twitter (as I couldn't even get up the homepage), provided a picture, as they requested, and its been too long before getting some kind of response. This is to get access to a paid account too definitely not a level of support that I would expect. UPDATE: It turns out that Buffer doesn't like certain VPN's being turned on and block users that use them. Not a good move. You should want to encourage your customers to keep safe while online, not discourage it.

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