Ryan Jacques
CAWorst Customer Service I've Ever Experienced Like others that have posted in 2022, I am very unhappy with PostaProp's Service. I paid them for a year upfront to use the platform, and additional $300 to build a video ad and landing page for me. It took them 3 MONTHS to get my ad completed and took me emailing them over and over asking for a refund for them to finally get it done. During this time I wasn't provided access to the platform at all for my own use either. Over and over I was told they would reach out the next day, and over and over nothing happened for weeks. Once the ad was up and running, things were fine for a while. Cost per lead and the quality was decent. a few months, after a couple weeks of no leads, I realized the URL on my ad was no longer working. I turned off the ad off and emailed postaprop and they emailed back saying a ticket had been opened. That was 3 months ago....I emailed them 7 or 8 times and got a response once, which was "I'll be available Monday". Monday came and went, still nothing. Their lack of both communication and action is shocking given they want realtors to trust them. If we as Realtors treated our clients this way, we wouldn't be in business for long. I finally gave up and emailed them telling them to just forget it, and that I no longer wanted to work with them, and I didn't even get a response to that email. Brutal Service
Len DiPaolo
GBI ordered the Pro Plan I ordered the Pro Plan. My Facebook ad campaign from postaprop included a high quality video ad. The video production was excellent and highlighted the New Construction project I'm working on right now. The entire campaign is very professional. Consistent with my branding. Customer service has been responsive at all times of the day including late night texts and calls from Kevin when needed. Len DiPaolo Berkshire Hathaway in NJ
kristine Martinez
GBI just started using postAprop and I’m… I just started using postAprop and I’m totally impressed! Customer service has been amazing, very responsive! Most importantly my video ad is great! I get an actual person and don’t have to rely on videos to find answers like others do. Price is very reasonable! I highly recommend postAprop!
Joyce C. Jeffrey
GBExpectations Exceeded..... After browsing Post-A-Prop's platform over an extended period of time, I decided to sign up for the Pro Plan. Having been in the real estate business for over 25 years, I have tried many marketing systems. Post-A-Prop has already far exceeded my expectations in terms of responsiveness, customer service, and ad quality! On a holiday weekend, Kevin worked tirelessly; immediately responding to every text, email, and phone call......amazing and so refreshing! In less than 30-minutes of ad setup, I received two leads!! All the best to Post-A-Prop Joyce C. Jeffrey - Broker/Owner | Summit Executive Realty® | Bossier City, LA
Laura D
GBDo NOT subscribe to Post A Prop!! Do NOT subscribe to this Post A Prop service, you will not be able to use the product and you will not be able to cancel them for taking your money monthly either! I have been paying them for over 3 years, the product had a lot of great things to use in different ways and Kevin was always pretty good about helping you out with fixing anything wrong. Not anymore! I am now writing my 2nd review due to the fact that Post a Prop has done nothing to correct the issues from 4 months ago, when I contacted them repeatedly. I cannot get into the cpanel which you need to be able to access, they said they had been hacked and were working on fixing that, never did. I also cannot reset a password etc. The platform has been unusable for many months due to lack of of operation and there is nobody to speak to about the issues you have. I have asked them repeatedly to cancel my monthly subscription of 39.00! Nope, still taking my money! Now, I see that they have not even opened my last 3 emails asking them to do this. I have called, left vm etc. to no avail. It is really ashamed because there was a lot of great ways to use what they had developed for Realtors, but now, they are still trying to get people to sign up in 2022 knowing they cant deliver a working platform and knowing they will just keep taking your money anyway. Horrible business ethics. I am taking measures now to stop the 39.00 withdraws. Should not have had to come to this. Sadly enough, writing a true review of your bad experience will be the only time Kevin will respond, that in my opinion is even worse!