Laura Deegan
GBPost A Prop needs to STOP taking money if no help! I have been paying for the Post A Prop service since 2019. Kevin was always pretty good about responding when you need answers in the past or helping you. I really liked all that it offered for generating business but because to me, it wasn't super user friendly and had so much information to learn, I didn't use it hardly at all, although I continued to pay for it monthly for years now. Recently, I wanted to try to get in there and use it now and I couldn't get into the CPanel etc which you have to be able to access to make changes. I emailed them a couple times for help with this, sent instant messages on their Post A Prop site for help, sent fb messages on their page, sent Kevin direct text, called several times and left messages all to NO Avail...meanwhile, they still keep taking my money monthly. Looking at their site now it looks like they are still talking about 2021 advertising, not 2022. I dont know if they are not doing the Post A Prop biz anymore, but if they are not, then they need to notify their subscribers and STOP taking their money if they cant get the help they need on a platform they are paying to use!! This is just bad business!! All the while, new people are probably still signing up and giving them their money to. Now, I will probably have to go through the inconvenience of canceling my business bank card just to get rid of them and then having the headache of putting back all my monthly auto withdraw accounts I do use for business back! NOBODY should have to go through that! I would rather them just help me and continue. Maybe they just aren't answering the people that have been with them for years and are not paying the new really high monthly payments they are now charging people for the same thing... I don't know! I am pretty upset and I would warn anybody right now, Do NOT subscribe to this company, you will be paying and NOT get the help you need for they system you are paying for, then you wont be able to cancel either! It is ashamed to, because I really like their product and its ability!
Ryan Jacques
CAWorst Customer Service I've Ever Experienced Like others that have posted in 2022, I am very unhappy with PostaProp's Service. I paid them for a year upfront to use the platform, and additional $300 to build a video ad and landing page for me. It took them 3 MONTHS to get my ad completed and took me emailing them over and over asking for a refund for them to finally get it done. During this time I wasn't provided access to the platform at all for my own use either. Over and over I was told they would reach out the next day, and over and over nothing happened for weeks. Once the ad was up and running, things were fine for a while. Cost per lead and the quality was decent. a few months, after a couple weeks of no leads, I realized the URL on my ad was no longer working. I turned off the ad off and emailed postaprop and they emailed back saying a ticket had been opened. That was 3 months ago....I emailed them 7 or 8 times and got a response once, which was "I'll be available Monday". Monday came and went, still nothing. Their lack of both communication and action is shocking given they want realtors to trust them. If we as Realtors treated our clients this way, we wouldn't be in business for long. I finally gave up and emailed them telling them to just forget it, and that I no longer wanted to work with them, and I didn't even get a response to that email. Brutal Service
Cathy Blight
GBUpdate on my previous review Update on my previous review. My landing page and everything else has disappeared. I only get an error page. It appears the last time they updated their own website was 2022. Looks to me like they've gone out of business. However, they've had no problem billing my account every single month. You don't continue to take money from customers after you've hit the road. I'm working with my credit card company to make it stop, I can't believe they have a website up there that continues to bring in new customers.
Joyce C. Jeffrey
GBExpectations Exceeded..... After browsing Post-A-Prop's platform over an extended period of time, I decided to sign up for the Pro Plan. Having been in the real estate business for over 25 years, I have tried many marketing systems. Post-A-Prop has already far exceeded my expectations in terms of responsiveness, customer service, and ad quality! On a holiday weekend, Kevin worked tirelessly; immediately responding to every text, email, and phone call......amazing and so refreshing! In less than 30-minutes of ad setup, I received two leads!! All the best to Post-A-Prop Joyce C. Jeffrey - Broker/Owner | Summit Executive Realty® | Bossier City, LA
Terry Freeburn
CAI was a customer for 3 or 4 yrs and… I was a customer for 3 or 4 yrs and like it. Then they put out that they got hacked and from there thing went down hill. I couldn't access the Cpanel were you need to go to do changes . Called . Emailed many many times and crickets. Do not use this service. It will not work