Ryan Jacques
CAWorst Customer Service I've Ever Experienced Like others that have posted in 2022, I am very unhappy with PostaProp's Service. I paid them for a year upfront to use the platform, and additional $300 to build a video ad and landing page for me. It took them 3 MONTHS to get my ad completed and took me emailing them over and over asking for a refund for them to finally get it done. During this time I wasn't provided access to the platform at all for my own use either. Over and over I was told they would reach out the next day, and over and over nothing happened for weeks. Once the ad was up and running, things were fine for a while. Cost per lead and the quality was decent. a few months, after a couple weeks of no leads, I realized the URL on my ad was no longer working. I turned off the ad off and emailed postaprop and they emailed back saying a ticket had been opened. That was 3 months ago....I emailed them 7 or 8 times and got a response once, which was "I'll be available Monday". Monday came and went, still nothing. Their lack of both communication and action is shocking given they want realtors to trust them. If we as Realtors treated our clients this way, we wouldn't be in business for long. I finally gave up and emailed them telling them to just forget it, and that I no longer wanted to work with them, and I didn't even get a response to that email. Brutal Service
Melissa
GBBad experience! Please DO NOT IGNORE THE NEGATIVE REVIEWS ABOUT THIS COMPANY. If you choose to read the positive reviews, I get it, but don't ignore the negative ones before making a decision. I did, and I regret it. I did not have a good experience with this company from Day 1. Once I paid my money for the setup fee, they sent an email for my information. After that, I had to reach out to them for next steps over and over again. I asked for my money to be refunded because of how long it took to get my ad, the lack of training, and other issues. They refused.They said that they do not offer refunds and it is agreed to in the cart when you place your offer. So if there is an issue, don't expect to get your money back! IT TOOK A MONTH TO GET MY AD, and I have proof. The bad experience was documented in email after email, but they seemed more interested in defending themselves than making sure they had a satisfied customer. I was extremely disappointed, as I had read all of these glowing reviews. Long story short, they would not return my money, and did nothing to make the situation right. I do not recommend using this company. He ran the ad without my permission without having me set a budget or anything. One day, the ad was just running. I had not approved what was being put out there and there were misspellings on one of the ads. I would give 0 stars if I could...And yes I absolutely let him know that I would be giving a negative review and report to the BBB. It was not a threat. It was the reality of what I was going to do based on my experience that I have proof of, which is what this is site is for. Yes, if I pay someone over $300 and they treat me poorly or if I have a poor experience, they will know about it, and I will share it with others.
Michael Go-Getter Tally
GBThese guys ROCK! My name is Michael Tally, Real Estate Broker in Atlanta Ga. I signed up with PostAprop 24 hours ago and I've already received 5 leads and almost 100 views on my first Facebook Ad. Ben and Kevin are great at what they do while giving top-notch customer service, I'm definitely excited to see how this investment will increase my bottom line in the next few months. So far my experience has been great!
Laura D
GBDo NOT subscribe to Post A Prop!! Do NOT subscribe to this Post A Prop service, you will not be able to use the product and you will not be able to cancel them for taking your money monthly either! I have been paying them for over 3 years, the product had a lot of great things to use in different ways and Kevin was always pretty good about helping you out with fixing anything wrong. Not anymore! I am now writing my 2nd review due to the fact that Post a Prop has done nothing to correct the issues from 4 months ago, when I contacted them repeatedly. I cannot get into the cpanel which you need to be able to access, they said they had been hacked and were working on fixing that, never did. I also cannot reset a password etc. The platform has been unusable for many months due to lack of of operation and there is nobody to speak to about the issues you have. I have asked them repeatedly to cancel my monthly subscription of 39.00! Nope, still taking my money! Now, I see that they have not even opened my last 3 emails asking them to do this. I have called, left vm etc. to no avail. It is really ashamed because there was a lot of great ways to use what they had developed for Realtors, but now, they are still trying to get people to sign up in 2022 knowing they cant deliver a working platform and knowing they will just keep taking your money anyway. Horrible business ethics. I am taking measures now to stop the 39.00 withdraws. Should not have had to come to this. Sadly enough, writing a true review of your bad experience will be the only time Kevin will respond, that in my opinion is even worse!
Ben Lam
AUIf you are looking for an effective online marketing campaign, they know the drill! I am Ben Lam, Real Estate Agent with Buxton Real Estate in Melbourne, Australia I started with one marketing campaign with postAprop. I could see immediately their campaign reduced my cost per impression by 300% in some cases. Cost per click was much lower. Lead cost improved dramatically with postAprop. The difference was better targeting, better ad graphics, and better ad copy. Based on these results, I have them doing 2 more campaigns for me now. Very happy with their service.