Worst Customer Service I've Ever Experienced Like others that have posted in 2022, I am very unhappy with PostaProp's Service. I paid them for a year upfront to use the platform, and additional $300 to build a video ad and landing page for me. It took them 3 MONTHS to get my ad completed and took me emailing them over and over asking for a refund for them to finally get it done. During this time I wasn't provided access to the platform at all for my own use either. Over and over I was told they would reach out the next day, and over and over nothing happened for weeks. Once the ad was up and running, things were fine for a while. Cost per lead and the quality was decent. a few months, after a couple weeks of no leads, I realized the URL on my ad was no longer working. I turned off the ad off and emailed postaprop and they emailed back saying a ticket had been opened. That was 3 months ago....I emailed them 7 or 8 times and got a response once, which was "I'll be available Monday". Monday came and went, still nothing. Their lack of both communication and action is shocking given they want realtors to trust them. If we as Realtors treated our clients this way, we wouldn't be in business for long. I finally gave up and emailed them telling them to just forget it, and that I no longer wanted to work with them, and I didn't even get a response to that email. Brutal Service

PostAprop Stole from me On 1/30/2019, I wrote a review about the horrible service (non-service, frankly) I received from this company. Their response on 2/4/2019 was that I failed to use their service but that everything was set up correctly on their end. Lies! Anyway, I contacted the company several times between January and February to get a refund, and they refused. As is always the case, companies of this nature prey on consumers because they do not have the necessary tools to fight back. So, I told them to cancel my subscription and never to bill me ever. They told me my account has been cancelled, so I accepted my loss and moved on. Guess what? They never stopped! On 9/27/2021, I noticed a billing from this company AGAIN for $310.92. Can anyone imagine such an affront to business integrity? I called them about this and the fellow on the other end told me he would have to check this account get back to me the same day. He never did. A guy named Mike sent me an email on 9/27/21 stating "I found the charge and will have a refund processed today. We will send you confirmation soon". I have not received the confirmation or the refund as of 10/8/2021. Now, imagine that someone unlawfully takes (steal, really) money from you and you make them aware of this sneaky behavior. Is this the weak response you will expect? Nothing about apologies for stealing your funds, or our system misbehaved, or we apologise for this confusion or something to this effect. I am still waiting for action from the boss of this company but wanted to bring this to the attention of the users of this service. BEWARE!

Update on my previous review Update on my previous review. My landing page and everything else has disappeared. I only get an error page. It appears the last time they updated their own website was 2022. Looks to me like they've gone out of business. However, they've had no problem billing my account every single month. You don't continue to take money from customers after you've hit the road. I'm working with my credit card company to make it stop, I can't believe they have a website up there that continues to bring in new customers.

I receive many options for social media… I receive many options for social media marketing as a real estate consultant. Just signed up for postaprop services less than 24 hours ago, one day before Thanksgiving. Kevin advised a strategy and said he would guarantee my new short sale listing would be completed same day. Received email from Ben late into the evening, the ad proof was done. Looks awesome. PostAprop gets it done.Happy Thanksgiving and blessings to your team!

Post A Prop needs to STOP taking money if no help! I have been paying for the Post A Prop service since 2019. Kevin was always pretty good about responding when you need answers in the past or helping you. I really liked all that it offered for generating business but because to me, it wasn't super user friendly and had so much information to learn, I didn't use it hardly at all, although I continued to pay for it monthly for years now. Recently, I wanted to try to get in there and use it now and I couldn't get into the CPanel etc which you have to be able to access to make changes. I emailed them a couple times for help with this, sent instant messages on their Post A Prop site for help, sent fb messages on their page, sent Kevin direct text, called several times and left messages all to NO Avail...meanwhile, they still keep taking my money monthly. Looking at their site now it looks like they are still talking about 2021 advertising, not 2022. I dont know if they are not doing the Post A Prop biz anymore, but if they are not, then they need to notify their subscribers and STOP taking their money if they cant get the help they need on a platform they are paying to use!! This is just bad business!! All the while, new people are probably still signing up and giving them their money to. Now, I will probably have to go through the inconvenience of canceling my business bank card just to get rid of them and then having the headache of putting back all my monthly auto withdraw accounts I do use for business back! NOBODY should have to go through that! I would rather them just help me and continue. Maybe they just aren't answering the people that have been with them for years and are not paying the new really high monthly payments they are now charging people for the same thing... I don't know! I am pretty upset and I would warn anybody right now, Do NOT subscribe to this company, you will be paying and NOT get the help you need for they system you are paying for, then you wont be able to cancel either! It is ashamed to, because I really like their product and its ability!