Ryan Jacques
CAWorst Customer Service I've Ever Experienced Like others that have posted in 2022, I am very unhappy with PostaProp's Service. I paid them for a year upfront to use the platform, and additional $300 to build a video ad and landing page for me. It took them 3 MONTHS to get my ad completed and took me emailing them over and over asking for a refund for them to finally get it done. During this time I wasn't provided access to the platform at all for my own use either. Over and over I was told they would reach out the next day, and over and over nothing happened for weeks. Once the ad was up and running, things were fine for a while. Cost per lead and the quality was decent. a few months, after a couple weeks of no leads, I realized the URL on my ad was no longer working. I turned off the ad off and emailed postaprop and they emailed back saying a ticket had been opened. That was 3 months ago....I emailed them 7 or 8 times and got a response once, which was "I'll be available Monday". Monday came and went, still nothing. Their lack of both communication and action is shocking given they want realtors to trust them. If we as Realtors treated our clients this way, we wouldn't be in business for long. I finally gave up and emailed them telling them to just forget it, and that I no longer wanted to work with them, and I didn't even get a response to that email. Brutal Service
Diona Miller, Real Estate Broker
GBThe postaprop Pro Plan has helped me… The postaprop Pro Plan has helped me setup an entire Facebook campaign with several ads and retargeting. The customer service goes the extra mile (Hello Kevin!) as they worked late (10:30PM) to complete my campaign. Great job with landing page and ad graphics. Very happy with first campaign and will look to do more in the future.
Cathy Blight
GBUpdate on my previous review Update on my previous review. My landing page and everything else has disappeared. I only get an error page. It appears the last time they updated their own website was 2022. Looks to me like they've gone out of business. However, they've had no problem billing my account every single month. You don't continue to take money from customers after you've hit the road. I'm working with my credit card company to make it stop, I can't believe they have a website up there that continues to bring in new customers.
Michael Go-Getter Tally
GBThese guys ROCK! My name is Michael Tally, Real Estate Broker in Atlanta Ga. I signed up with PostAprop 24 hours ago and I've already received 5 leads and almost 100 views on my first Facebook Ad. Ben and Kevin are great at what they do while giving top-notch customer service, I'm definitely excited to see how this investment will increase my bottom line in the next few months. So far my experience has been great!
kristine Martinez
GBI just started using postAprop and I’m… I just started using postAprop and I’m totally impressed! Customer service has been amazing, very responsive! Most importantly my video ad is great! I get an actual person and don’t have to rely on videos to find answers like others do. Price is very reasonable! I highly recommend postAprop!