Bugs and Poor Service Used to be really good. NOw there is always a function or two not working, and they are VERY slow at responding to support-related requests, often we get NO response at all. Very disappointing as I referred them to some clients and suddenly they have gone downhill.

I have tried to reach support 8 times… I have tried to reach support 8 times about cancellation and refund

Problems with cancelling trial membership I cancelled my trial before it expired, but was still charged for a year of Business plan and the company is ignoring my messages completely (not responding in any way). Reading the other reviews here, I can see I'm not alone. Stay away from this website. Edit - I received my refund and was given 6 months of free Business plan to make up for the experience. I've changed my review from 1 to 3 stars and may revise it again as time goes by.

Ended subscription but they charged me. I asked for them to end my paid subscription about 6 weeks before it was due, which they seemed to do, as my account was ended, but they charged me on the renewal date £224.03. i am now in a dispute with them to get my money back, via my bank. They have said that i didn't end the subscription in time, but i have email correspondence that says different. If you are going to enter into a paid subscription with this dodgy company make sure you keep proof of your email correspondence and keep an eye on your bank payments, if and when you decide to leave.

Very bad service, Fraud alert! Runaway... Last November 2019, I joined to Commun.it service. I thought to try the "Business Plan", thanks to the possibility to ask for refund as posted on their web site "Start your 14-day unlimited FREE trial Today and SAVE. No obligation, no commitment". The conclusion? During the trial period, I was not satisfied with the service, thus I decided to ask for money back. I followed the right procedure to ask for the refund, but, evidently, they had absolutely no intention of fulfilling my request. As a consequence, I never got my refund! It's simply a fraud! Runaway!