Absolutely awful Absolutely awful. I ordered a record in November... It's now April. It still hasn't arrived, nor have I received any updates or clarification. I have contacted customer services multiple times to be told that they are waiting on the manufacturer? Don't advertise or sell products you don't have and have no plans on having then! It's an absolute joke. They have no sense of urgency, or business sense in general it would seem. Shame. Avoid at all costs unless you like being frustrated and disappointed.

Do not buy from Merchbar Made my pre-order one year ago to the day. Missed the promised August ship date. Missed the promised October ship date. Missed the promised January ship date. It's been so long that the credit card I ordered with no longer exists. Save your money, buy direct from artists when you can. Merchbar is a scam.

The staff at Merchbar are very responsive The staff at Merchbar are very responsive to customer contacts. I was worried about receiving a product on time and received it as needed. Plus, they have interesting products!

As of today I still have not received… As of today I still have not received my order which I placed on December 3rd 2023. I've called many times and have spoken with six or seven "receptionists" all of whom stated they would send a priority email to "the team." I've received no contact from the team or merch bar, I've not received my order and no one I've spoken to can refund my money.

Great company to deal with Great company to deal with. Customer service from them is great. Placed an order on back order. Unfortunately, they couldn't fulfill the order in the time frame needed due to supplier issues, but they refunded me straight away once a refund was requested. Will happily buy from Merchbar again.