The staff at Merchbar are very responsive The staff at Merchbar are very responsive to customer contacts. I was worried about receiving a product on time and received it as needed. Plus, they have interesting products!

Great company to deal with Great company to deal with. Customer service from them is great. Placed an order on back order. Unfortunately, they couldn't fulfill the order in the time frame needed due to supplier issues, but they refunded me straight away once a refund was requested. Will happily buy from Merchbar again.

Terrible customer service Terrible customer service. Ordered a record for my son in November 2023 for a Christmas present. It is now almost May 2024 and the only responses I have received to my multiple emails only say "be patient" and "we'll eventually get to it." Meanwhile they advertise that the same album is "in stock" and ready to go. Total scam.

Ordered a record in December Ordered a record in December. Website currently says it's in stock but every time I check they basically tell me to go eat a poo. Seems like five months is a little long for getting an order...

Never received order Ordered a vinyl, after about three months I still never received it. Order was canceled at one point without notification, only found out because I eventually reached out. Garbage site, will not make the same mistake twice.