Terrible customer service Terrible customer service. Ordered a record for my son in November 2023 for a Christmas present. It is now almost May 2024 and the only responses I have received to my multiple emails only say "be patient" and "we'll eventually get to it." Meanwhile they advertise that the same album is "in stock" and ready to go. Total scam.

I placed my order on January 28 I placed my order on January 28. I was told 8 weeks at most. We are now in May and I have not heard anything from your company about my purchase. I want to cancel my order with you.

Do they ever actually send you what you bought? They say 5-7 business days but I have orders I placed in July and August of 2023 that still haven’t been processed. When I’ve reached out, they have a “what are you going to do” attitude about it. Here’s an idea, don’t sell stuff you don’t have, or if you have it like your website says, send it.

Horrible company Horrible company, I've been waiting for over 6 months for an album that should have been here for christmas. Every single time you contact support, the only thing they tell you is " it's delayed, wait more "

Never received order Ordered a vinyl, after about three months I still never received it. Order was canceled at one point without notification, only found out because I eventually reached out. Garbage site, will not make the same mistake twice.