Richard Krizek
GBOrdered this item back on 12/21/23 Ordered this item back on 12/21/23, I still have not received it. Possibly won’t, will not ever buy from this company again. What a disappointment, sent messages to them. But no luck, terrible customer service
William Capogreco
CAHorrible company Horrible company, I've been waiting for over 6 months for an album that should have been here for christmas. Every single time you contact support, the only thing they tell you is " it's delayed, wait more "
Julius
GBOrder Never Shipped Order Never Shipped Still waiting on an order I placed over a month ago. I'm only now seeing all these reviews. It's consistently poor here, reviews.io and Better Business Bureau. I absolutely regret ordering from this scam of a company. Hoping to get my refund handled after filing a complaint with the BBB.
Leah
GBAbsolutely awful Absolutely awful. I ordered a record in November... It's now April. It still hasn't arrived, nor have I received any updates or clarification. I have contacted customer services multiple times to be told that they are waiting on the manufacturer? Don't advertise or sell products you don't have and have no plans on having then! It's an absolute joke. They have no sense of urgency, or business sense in general it would seem. Shame. Avoid at all costs unless you like being frustrated and disappointed.
Kelli Bertenshaw
GBAs of today I still have not received… As of today I still have not received my order which I placed on December 3rd 2023. I've called many times and have spoken with six or seven "receptionists" all of whom stated they would send a priority email to "the team." I've received no contact from the team or merch bar, I've not received my order and no one I've spoken to can refund my money.