Misa
GBDisapponted The fees are not clearly stated up front. Also, the process of cashing out was a challenge. There has to be an easier way to complete transactions. Having to wait for a representative to contact you and then get approval from the manager. The family that we were donating to are still waiting for the check to come. This week makes almost two weeks of waiting.
Stephanie
GBGreat customer support but missing a few key features We had a good experience with Deposit a Gift. Customer service was very responsive and extremely helpful. Over all I liked it but I think it needs some work still. A couple of things I didn't like. Don't like the Deposit a Gift banner across the top of my fundraiser - green color didn't mesh well with the design we chose plus I felt like we paid for the site so we should be featured at the top. Was unable to refund customer through deposit a gift, this was tough because we paid the fee for the gift which we didn't get refunded. This is probably the deal breaker for us. The option to e-mail donors from Deposit a Gift would have also been helpful.
Kate
GBBeware: site originally was charing us 7% fees for wedding registry!!! We had a lot of wedding guests that could not access the registry site. When we tried to move the money out, originally we were being charged at a rate of 7% fees from despositagift.com - but the website told us there is no fees when we first sign up. We therefore decided to wait. A few weeks later, we tried to move the money again, and the website was allowing us to take out 100% of the money. It was really strange that the website showed us completely two different amounts we could take out in the matter of weeks, not sure what happened, but was not as stable as we had hoped. We appreciate the services at the end, the customer representative was very nice, but we never understood why there was the discrepancy and why our guests could not access the site... Thank you anyway.
Blanca
GBScam and Cheats Hello and this is my review for depositagift.. They wont send you your contributed money.. At first they appear to be legit but when you create a registry and get money they wont send you,,
SC
GBWedding Registry For a wedding, I think it is embarrassing to charge the guests who are donating money to your registry a credit card percentage of the amount they donate. The percentage should come out of the fund so the guests aren't aware of the percentage loss nor have their credit card charged even more for the amount they thought they were paying.