Disapponted The fees are not clearly stated up front. Also, the process of cashing out was a challenge. There has to be an easier way to complete transactions. Having to wait for a representative to contact you and then get approval from the manager. The family that we were donating to are still waiting for the check to come. This week makes almost two weeks of waiting.

To expensive The fee is way too much

A good place to start your crowdfunding efforts Setting up the different pages was pretty easy and we like the overall look and feel of the site. However, we did have a couple of issues. There was a bug in getting photos and videos to appear correctly. And there were many fraudulent charges coming through to our account. Both issues were fixed but I feel like there was not a quick way to access a help desk. When something went wrong I had to send an email and wait almost 24 hours for the issue to be resolved. Luckily the issues were not time sensitive.

My page was deleted for no reason and I… My page was deleted for no reason and I left messages and got no response and I’m not even sure what happened to the donations.

I don’t know anything about this… I don’t know anything about this company but I do know they somehow got ahold of my 12 year olds vanilla gift card she got for Christmas from her grandma out of state and they wiped the card out. I opened an investigation with the card company and emailed this company and have gotten no response. They should be ashamed of themselves!