I would give even less than 1 star if I… I would give even less than 1 star if I could. I called in February 2024 to cancel my subscription as they raised the price on me substantially. I had 2 vehicles that I paid for the service on. I called back in April after being charged almost triple what I was quoted and was told that the price I was given was per radio. I was very clear when I called in February that it was for 2 radios in 2 separate vehicles. I was given a dishonest deal that they will not live up to. Best they could do is double what I was offered so I am out. With streaming available at much cheaper prices and easily available in vehicles, Sirius is not worth the money for their repetitive radio services.

Wasted my time to try to cancel them Wasted my time to try to cancel them. Call back system took longer than the original wait time. Customer service rep repeatedly tried to upsell me to continue paying, even after I told him I wanted to cancel

SiriusXM New App issues… I have had SiriusXM for about 4 years and have been very frustrated with the rollout of the new App in January. I had several days of being unable to stream music on my IPad and the features are different with ‘the library’ than prior ‘favorites’. Seems like a big step backwards. Called tonight to report issue and told to remove the App from Ipad. Was unable to install the SiriusXM App as it was not in the App Store (unless you are a Dealer, or Business). Wow! Unclear what happened, but the overall functionality has dramatically declined and now impacts ability to stream. Hoping for resolution and improved service.

Playing games with pricing The company baits you with a heavily discounted annual plan and then, after a year, switches you to a significantly more expensive plan, hoping that you will not notice. If you call them and threaten to cancel, they offer progressively discounted plans, going from $20+ per month down to $7 per month. If you cancel, they will call you back and offer an even better deal, as low as $5/month.

Sirius xm is a VERY dishonest company Sirius xm is a VERY dishonest company. They will use tactics to cheat you out of money, claim they did not receive documents you email them, lead you to believe you have cancelled a service but continue to charge you. The agent at the terrible call center even admitted that she had been lying to me for over a month. BEWARE. This company’s business practices should be investigated and they should be shut down. They are scammers, liars, cheaters.