HL
GBSiriiusXM needs to rein in its telemarketing unit We've been with XM (both mobile and residence) almost from the beginning. It can be very helpful when major developments occur on the world stage. it's penetration of broadcast interests is deep and invaluable. However, its billing arm, renewals and such, can be overly aggressive. One can receive myriad calls from its telemarketing arm 24/7, weekends included. This is an onerous practice and should be stopped.
Christopher Aaron
GBHideous Hideous! Yesterday I had to cancel my Mastercard and get a new one because of these goat eckers. I asked Bank Americard to block them, but I ended up with charges anyway. I recommend just having your card reissued. The only way these goat people will stop charging you. P.S. there should be a law that requires all companies to allow you to cancel on the web.
Nick P
CAPlaying games with pricing The company baits you with a heavily discounted annual plan and then, after a year, switches you to a significantly more expensive plan, hoping that you will not notice. If you call them and threaten to cancel, they offer progressively discounted plans, going from $20+ per month down to $7 per month. If you cancel, they will call you back and offer an even better deal, as low as $5/month.
wes ballard
CAThe most condescending customer service… The most condescending customer service I have ever dealt with. Would not subscribe to this service. They use a very typical bait and hook program, doubling your fees at the end of the contract term.
Gmicallef
GBThese people are horrible!!!~ These people are horrible!!!~ i have apparently two accounts?? Not sure how but I manage the one with three cars online. A lady calls me today and wants me to enter another credit card number over the phone I said no. Please combine the accounts, She said she cant and gave me a customer service phone number, I call and they want a credit card on an automated service! Stupid!