Gmicallef
GBThese people are horrible!!!~ These people are horrible!!!~ i have apparently two accounts?? Not sure how but I manage the one with three cars online. A lady calls me today and wants me to enter another credit card number over the phone I said no. Please combine the accounts, She said she cant and gave me a customer service phone number, I call and they want a credit card on an automated service! Stupid!
Christopher Aaron
GBHideous Hideous! Yesterday I had to cancel my Mastercard and get a new one because of these goat eckers. I asked Bank Americard to block them, but I ended up with charges anyway. I recommend just having your card reissued. The only way these goat people will stop charging you. P.S. there should be a law that requires all companies to allow you to cancel on the web.
wes ballard
CAThe most condescending customer service… The most condescending customer service I have ever dealt with. Would not subscribe to this service. They use a very typical bait and hook program, doubling your fees at the end of the contract term.
Michael Johnson
GBDeceptive business practices Over the past 2 months I tried to sign up for a 4 month free trail that was offered by Samsung and SiriusXM because I bought a brand new Samsung phone. The Samsung link directed me to the SiriusXM portal where it would not recognize the promotion. I contacted SiriusXM and they stated their was indeed an active promotion and that they would research the issue. They never got back to me so I filed a BBB complaint. Over the next month and 1/2 I spoke and emailed a SiriusXM Customer Service Rep (Denis Lever). He stated that he was attempting to resolve the issue and find out why the promotion was not working. I was promised a free trial with no obligation or credit card on file. When I called him back to redeem the promotion, he deceptively stated that he then needed a credit card on file and that I could call him anytime to cancel the service. I find this shady and extremely deceptive. I find this type of business practice unethical.
notconvincedgranny
GBThey have lost their minds On Sunday, I went to visit someone and my go-to station was playing. Two hours later, I got back in the car and suddenly - nothing. Only junk stations I never listen to. For three days I've been trying to get to the bottom of why I need an unlock code for those stations, and to say Sirius is unresponsive is an understatement.